Curriculum Administrator

Warwick College Group; Royal Leamington Spa; On-site; GBP 21,000 - 27,000; Full time

Job summary

Warwick College Group is seeking an Administrator to provide comprehensive administrative support across the Campus under the Line Manager's supervision. The role involves handling enquiries by phone, email and post, maintaining records, and supporting events, enrolments and assessments.

Exam invigilator duties may be required during busy periods, with training provided. You will use MS Word, Excel, Power BI and internal systems, ensuring high standards of service and proactive problem solving

Qualifications

• Proven administrative and organisational abilities.
• Excellent written and verbal communication.
• Strong customer service and enquiry handling skills.

Responsibilities

• Provide administrative support to Campus Heads of School.
• Produce correspondence and maintain records and databases using in-house systems.
• Manage enquiries via phone, email, letter and visits and escalate as needed.
• Assist with applicant events, enrolments, admissions, teaching and assessments.
• Provide minutes for meetings and support exam invigilator duties when required.

Skills

Excellent administrative and organisat

Excellent communication skills

Customer service

Proactive mindset

Education

GCSE Maths

GCSE English

Tools

Power BI

Microsoft Word

Excel

Google

Job description

The Administrator will provide excellent administrative support to the Campus under management of the Line Manager.,

• Providing administrative support to the Campus Heads of School. This will include using a variety of IT software packages such as Google, Microsoft Word, Excel, Power BI and other in-house systems. To produce correspondence, documents, maintain records, spreadsheets and databases using WCG internal systems.
• Providing excellent customer service and support managing enquiries via telephone, email, letter and visits and dealing with these appropriately, escalating where necessary, or liaising with other internal functions.
• Maintaining accurate records, filing systems and document management.
• Will be required to assist and support administrative duties relating to applicant events, enrolments, admissions, teaching and assessments, student reviews, reports, surveys and awarding bodies tasks.
• Convening and minuting meetings
• Assisting students, parents, staff and visitors with enquiries.
• In order to support during busy exam periods, you may be asked to undertake exam invigilator duties. The College will provide training. The list of duties is not exhaustive but outlines the main features of the post at appointment and may vary as the job evolves without affecting the nature of the duties or the responsibility level. OFFERS OF WORK For the successful candidate a conditional offer of work will be made. Our offer of work will be conditional upon a number of mandatory pre-employment checks, to include but not limited to: DBS, Barred List check, right to work check, internet search, TRA check (academic posts).
• The role is busy and demands very high standards in terms of the service provided to our customers, a proactive approach and a desire to deliver excellence.
• GCSE grade A-C or equivalent qualification in Maths and English, or willingness to achieve
• Working knowledge of information technology such as e-mail, the internet and other software applications.
• Excellent administrative and organisational skills.
• Excellent communication skills, both verbal and written.