CT Engineer

Stark Group; Sheffield; On-site; GBP 28,000 - 38,000; Full time

Job summary

Stark Group is seeking a metering technician to join the Stark Connect team. The role involves installing, maintaining and testing a range of metering equipment, including single and three-phase installations, with emphasis on safety, quality and customer service.

You will diagnose issues, coordinate on-site work, and provide technical guidance to colleagues and customers. A City & Guilds NVQ or equivalent is preferred, with travel readiness and valid driving license.

Qualifications

• Proven ability to provide high levels of customer service.
• Solid IT literacy and use of standard software.
• Willingness to travel and work away from home when required.
• Authorisations and regulatory knowledge are preferred.
• Strong planning, scheduling and organizational skills.

Responsibilities

• Install, maintain, remove and replace metering equipment on site.
• Commission and test LV metering equipment to ensure accuracy.
• Inspect and verify LV metering installations for safety and quality.
• Operate LV systems for metering activities per procedures.
• Perform complex tests and inspections on installations.
• Carry out remote testing of metering equipment where applicable.
• Investigate high consumption complaints and resolve customer queries.
• Coordinate resources and schedule on-site work and quotations.
• Provide technical explanations to team and customers.
• Hold authorisations for single and three-phase meter installations and LVCT metering.

Skills

Customer service

IT skills

Driving licence

Coaching

Communication

Education

City & Guilds full certificate (232 level or NVQ)

Job description

This role is an integral part of the Stark Connect team. The main purpose is to carry out metering tasks including those of a complex technical nature to time, cost and quality targets to satisfy business and customer service requirements and provide technical support to the team.,

• Install, maintain, remove and replace all types of metering equipment.
• Commission all types of metering equipment.
• Test and verify all LV metering equipment.
• Operate the LV system for associated metering activities in accordance with procedures.
• Undertake complex tests and inspections on installations.
• Undertake remote testing of metering equipment
• Investigate high consumption complaints and resolve queries with customers.
• Investigate dangerous occurrences and resolve customer problems.
• Work on non-standard and other Distribution Business' equipment.
• Carry out work on installations.
• Check and inspect work undertaken by the team for quality and safety standards.
• Organise people and co-ordinate resources and supplies.
• Coach and guide other staff including instructions to colleagues in completing tasks.
• Plan and schedule work and make quotations on site to customers.
• Provide technical explanation to the team and customers. The successful candidate will be authorised to install single and three phase metering installations and ideally have CT metering experience. They will provide excellent customer service, work to time, cost and quality targets and have good IT skills, as well as a clean driving license.
• Trained, authorised and experienced in single and three phase meter installation and LVCT metering.
• Hold relevant Comcop authorisations.
• Hold DNO metering authorisations where applicable.
• Experience in Half Hourly, AMR and SMETS metering would be advantage
• Prepared to travel and work away from home on occasions
• City & Guilds full certificate (232 level or appropriate NVQ)
• IEE wiring regulations knowledge
• Personal computer skills The Stark Group is a fast-growing technology-based business and has built a market leading position in the provision of energy data and services with a proven track record for constant innovation. Stark helps businesses understand and manage their electricity, gas, and water usage, so they can reduce their energy costs and minimise their carbon emissions. We are a passionate, and friendly team who thrive on solving problems and with data integrity at the heart of everything we do. WPD Smart Metering (Now Stark Connect Ltd) joined the Stark Group in June 2022 where our team installs and maintains a new generation of Smart Meters across the UK - clever technology that enables a range of businesses to manage their energy use. It also delivers a safe, quality after-service. Stark Group are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, champions diversity and empowers our people so that everyone can bring their whole self to work and is valued for their specific skills, experience, and vision. We celebrate diversity and are committed to creating an inclusive environment for all employees, creating a progressive, open, and inclusive workplace.