Cruise Sales Expert (CruiseKings) - Remote

RGIT Australia; Ayr; Hybrid; GBP 25,000 - 40,000; Full time

Benefits offered by this job

Competitive salary and bonus

Cruise line bonus and incentives

Vitality Private Healthcare

Educational opportunities

Ongoing travel and skills training

Sponsored social events

Job summary

Brooklyn Travel Group, a leading UK travel company, is seeking a hybrid-office Cruise Sales Consultant in Ayr. You will match the perfect cruise, create inspirational holidays, and drive monthly and yearly sales targets while delivering exceptional customer service.

You will support clients with costings, bookings, and build lasting relationships, with access to a structured bonus scheme and extensive training opportunities.

Qualifications

• Minimum of 2 years travel sales experience.
• Achievements in meeting/exceeding sales targets.
• Good knowledge and experience in creating worldwide tailormade travel itineraries.
• Enjoy a sales-oriented, fast-paced environment.
• Ability to manage multiple software applications.
• Passionate about delivering the very best customer service.
• Confident, professional, friendly approach to building client rapport and forging long lasting relationships.
• Being well-travelled with good knowledge and first-hand experience of worldwide destinations is advantageous.

Responsibilities

• Matching the perfect cruise for our clients.
• Creating inspirational cruise holidays.
• Meeting/exceeding monthly and annual sales targets.
• Providing cost calculations for quotations.
• Processing bookings accurately and efficiently.
• Providing high levels of customer satisfaction.
• Build client rapport and forge long lasting relationships.
• Competitive Salary and Bonus Scheme.
• Cruise line bonus and incentive packages.
• Vitality Private Healthcare.
• Educational opportunities.
• Extensive ongoing travel and skills training.
• Sponsored social events.

Skills

Travel sales

Sales targets

Tailor-made itineraries

Fast-paced environment

Software applications

Customer service

Client rapport

Well-travelled knowledge

Job description

Location: Hybrid (Office in Ayr, Scotland)/Homeworking

Hours: Full time (37.5 hrs), Part time (30 hrs) or Flexible Hours

Experience, Qualities & Skills

Candidates must have a minimum of 2 years travel sales experience.

• Achievements in meeting/exceeding sales targets
• Good knowledge and experience in creating worldwide tailormade travel itineraries
• Enjoy a sales-orientated, fast-paced environment
• Ability to manage multiple software applications
• Passionate about delivering the very best customer service
• Possess confident, professional, friendly approach to building client rapport and forging long lasting relationships
• Being well-travelled with good knowledge and first-hand experience of worldwide destinations is advantageous

Responsibilities

• Matching the perfect cruise for our clients
• Creating inspirational cruise holidays
• Meeting/exceeding monthly and annual sales targets
• Providing cost calculations for quotations
• Processing bookings accurately and efficiently
• Providing high levels of customer satisfaction
• Build client rapport and forge long lasting relationships
• Competitive Salary and Bonus Scheme
• Cruise line bonus and incentive packages
• Vitality Private Healthcare
• Educational opportunities
• Extensive ongoing travel and skills training
• Sponsored social events

Support

Dedicated Cruise Customer Services, Flight Support, Administration, Product & Marketing support teams in place to help you to maximise sales.

Company Overview

Brooklyn Travel Group is one of the UK's fastest-growing travel companies, bringing together a family of award-winning specialist travel brands under one umbrella. Since our formation in 2018, we've built a reputation for delivering exceptional holidays through world-class service and a commitment to quality at value-for-money prices. Our diverse portfolio includes some of the most respected names in specialist travel, from Stewart Travel - our flagship Scottish agency chain crowned UK's Best High Street Travel Agency for three consecutive years - to luxury specialists like Villa Select and Destinology, alongside cruise experts CruiseKings and Scotland's Cruise Centre, golf holiday specialists GolfKings, USA and Canada travel experts North American Travel Service and My Canada Trips, Canterbury Travel (the UK's leading Lapland holiday provider) and flights specialists Faremine. With over 120,000 passengers traveling with our brands annually, Brooklyn Travel Group offers an exciting opportunity to be part of a dynamic, growing organization that's making a real impact in the travel industry through specialist expertise and award-winning service excellence.