Cruise Consultant - Glasgow

Barrhead Travel Group; Glasgow; On-site; GBP 20,000 - 32,000; Full time

Benefits offered by this job

Uncapped earnings

Familiarisation trips

Personal development plan

Staff discounts

Holiday discounts

34 days annual leave

Attendance voucher

Refer a friend incentive

Company pension

Long service rewards

Job summary

Barrhead Travel in Glasgow is seeking experienced Cruise Consultants to join our busy sales team. The role offers a fast-paced environment with full training via our Training Academy and generous bonus opportunities for high performers.

You will help create tailored travel experiences, engage clients across multiple channels, and contribute to branch targets while enjoying staff discounts, travel perks, and clear progression paths within a recognized UK travel retailer.

Qualifications

• Previous experience working in a retail travel environment.
• Confidently communicating with a wide variety of clients.
• The drive to meet sales targets and contribute to branch targets.

Responsibilities

• Create and book unforgettable experiences tailored to customers' needs.
• Communicate with prospect clients across live chat, social media, phone and in person.
• Deliver outstanding customer service and contribute to award-winning teams.

Skills

Retail travel experience

Strong communication

Target-driven

Job description

Barrhead Travel is on the hunt for experienced Cruise Consultants to join our incredible sales team in Glasgow.

We’re expanding across the UK and looking for passionate, well-travelled travel experts to join us!

The role is fast paced, rewarding and incredibly diverse. Our dedicated Training Academy offers support for every single member of our team –so, we’ll be with you every step of the way to help get your career off to a flying start.

Here’s some key information about the role:

• Creating and booking unforgettable experiences, tailored exactly to your customer’s needs
• Confidently communicating with prospect clients, through a wide range of channels including online live chats, social media, telephone enquiries and face-to-face conversation
• Offering out-of-this-world customer service. We’ve won multiple awards for our fantastic customer service and are looking for more great people to join our award-winning teams
• Meeting sales targets and working as a team to contribute to your branch’s overall targets

What we’re looking for:

• Previous experience working in a retail travel environment
• A flair for communicating with a wide variety of clients
• The confidence, determination and drive to succeed. You should also love learning – the travel industry is always changing and you’ll need to be able to stay on top of trends and emerging destinations
• Tenacious and determined – as a key member of the sales team, you’ll have an individual target to work towards as well-being pivotal to the overall store target.

What we offer:

• Competitive base salary with uncapped earnings through our commission and bonus schemes - you earn on everything you sell
• The opportunity to travel the world, thanks to our incredible worldwide familiarisation trips which are designed to enhance your product knowledge and customer service skills
• A Personal Development Plan and our commitment to continued training, development, and career progression - share your career-goals with us and we’ll work together to help you achieve them
• A varied company benefits scheme which includes amazing discounts with UK high street retailers
• Generous staff discounts on your own holidays plus discounts available for family and friends
• 34 days annual leave - well, you need time to enjoy those amazing holiday discounts, don’t you
• Perfect attendance reward - £100 holiday voucher
• Refer a friend incentive - £750 reward
• Company pension scheme
• Long service rewards – love to shop vouchers and celebratory long service lunch or dinner with your colleagues and management

This is an exciting opportunity to join an award-winning company, selling a product you love, whilst reaping the rewards of an extremely generous bonus structure within a fun and exciting industry.

Barrhead Travel is an equal opportunity employer and is committed to diversity and inclusion in the workplace.

Proud member of the Disability Confident employer scheme

Cruise Consultant - Glasgow

Company: Barrhead Travel

Hours: Full-time

Location: Glasgow City

Working pattern: On-site

Job type: Permanent

Posting date: 23 Oct 2026

Closing date: 15 Nov 2026

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.