Cruise Business Development Manager

C&M Travel Recruitment Ltd; United Kingdom; Remote; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Remote work

Performance bonus

Job summary

C&M Travel Recruitment Ltd is seeking a Cruise Business Development Manager to grow cruise bookings across a nationwide network of travel agents. The role is fully remote, UK-wide, with office attendance for initial training and induction.

You will turn inactive agents into regular cruise bookers, build relationships with cruise lines, design and deliver training, and partner with Sales, Product and Marketing to launch offers and campaigns.

Qualifications

• Background in business development, account management or sales within cruise or tour operations.
• Good understanding of cruise, retail travel and the supplier landscape.
• A track record of turning relationships into commercial wins.
• Confident presenting, training and representing a business at events.
• Commercially sharp, able to read data and turn it into action.
• Well organised and proactive, with the ability to juggle competing priorities.

Responsibilities

• Turn inactive and low volume agents into confident, regular cruise bookers, growing engagement and revenue across the network.
• Get to know agents’ businesses and spot opportunities to help them book more cruise holidays.
• Build relationships with cruise lines and suppliers, creating opportunities for joint training and promotions.
• Design and deliver cruise training, including sessions for agents new to selling cruise, ship visits, fam trips and other product experiences.
• Use sales data and agent activity to spot trends, prioritise your time and drive growth in cruise revenue and margin.
• Work with Sales, Product and Marketing colleagues to launch cruise offers and campaigns.
• Represent the brand at industry events and feed insight from your agent focus group into the wider cruise strategy.

Skills

Business development

Account management

Sales

Cruise knowledge

Presenting

Job description

Cruise Business Development Manager - Home Based

Do you have experience in the cruise or travel industry with a cruise specialist, cruise OTA, tour operator or travel agency group? We’re looking for a driven Cruise Business Development Manager to grow cruise bookings across a nationwide network of travel agents, helping them sell more cruise holidays through the company’s specialist cruise team. Hybrid or work remotely from anywhere in the UK, with office attendance for initial training and induction,

Cruise Business Development Manager – Role & Responsibilities:

• Turn inactive and low volume agents into confident, regular cruise bookers, growing engagement and revenue across the network.


• Get to know agents’ businesses and spot opportunities to help them book more cruise holidays.


• Build relationships with cruise lines and suppliers, creating opportunities for joint training and promotions.


• Design and deliver cruise training, including sessions for agents new to selling cruise, ship visits, fam trips and other product experiences.


• Use sales data and agent activity to spot trends, prioritise your time and drive growth in cruise revenue and margin.


• Work with Sales, Product and Marketing colleagues to launch cruise offers and campaigns.


• Represent the brand at industry events and feed insight from your agent focus group into the wider cruise strategy.

Cruise Business Development Manager – Skills & Experience Required:

• Background in business development, account management or sales within cruise or tour operations.


• Good understanding of cruise, retail travel and the supplier landscape.


• A track record of turning relationships into commercial wins.


• Confident presenting, training and representing a business at events.


• Commercially sharp, able to read data and turn it into action.


• Well organised and proactive, with the ability to juggle competing priorities.

Cruise Business Development Manager – Additional Information:

• Competitive salary plus performance related bonus


• Fully remote, UK-wide, with office attendance only for initial training and induction. Hybrid working also available if preferred.


• Ship visits, fam trips and hands-on cruise product experiences.


• Professional development and career progression.


• Great opportunity for candidates from cruise lines, cruise OTAs, tour operators, consortia and travel agency groups with cruise industry contacts.