Croydon Plumber – Social Housing Repairs | Van

Mears Group; Hatley; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Company van

Fuel card

Uniform

25 days annual leave + bank holidays

Annual Mears Fun Day

Volunteering Leave

Mears Rewards discounts

Family friendly policies

Job summary

Mears Group is seeking an experienced Plumber to join our responsive repairs team in Croydon. You will carry out a wide range of domestic plumbing repairs in occupied social housing, ensuring safe, functional homes for residents.

This hands-on role requires strong customer service, problem-solving, and the ability to work independently across a busy schedule. A valid UK driving licence is essential, and you will participate in an on-call rota as required.

Qualifications

• Proven experience in domestic repairs and maintenance in a plumbing position.
• Full UK driving licence.
• Ability to work independently and manage workload effectively.
• Strong fault-finding and problem-solving skills.
• Excellent customer service skills, with experience working in occupied homes.
• Good understanding of health and safety regulations.
• Willingness to participate in out-of-hours emergency rota.

Responsibilities

• Carry out responsive plumbing repairs in occupied properties.
• Diagnose and repair leaks, blockages, and drainage issues.
• Replace taps, toilets, cisterns, basins, and other sanitary ware.
• Repair or replace pipework, valves, and fittings.
• Work on unvented cylinders.
• Investigate and resolve issues with hot water systems and radiators.
• Record job details, materials used, and completion notes using handheld devices or job sheets.
• Maintain tools, equipment, and company vehicle in good working order.
• Work respectfully in residents’ homes, maintaining a clean and safe environment.
• Identify and report any additional works, safeguarding concerns, or property issues.
• Participate in the out-of-hours emergency rota when required.
• Adhere to all health and safety policies and procedures.
• Provide high levels of customer care at all times.

Skills

Customer service

Fault-finding

Independent worker

Time management

Education

Full UK driving licence

Tools

Handheld devices

Job management systems

Job description

Mears Group is seeking an experienced Plumber to join our responsive repairs team in Croydon. You will carry out a wide range of domestic plumbing repairs in occupied social housing, ensuring safe, functional homes for residents.

This hands-on role requires strong customer service, problem-solving, and the ability to work independently across a busy schedule. A valid UK driving licence is essential, and you will participate in an on-call rota as required.