Croydon CPP Communications Officer

Arts Council England; Greater London; Ibrido; GBP 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

The Communications Officer for Croydon's CPP, funded by Arts Council England, will plan and deliver marketing and communications across digital, print, DOOH, press and partner channels. You will develop CPP assets, write clearly for diverse communities and promote the CPP programme as it evolves.

Working with the Director and Community Producer, you will build audience development plans, manage freelancers, ensure accessibility (translations, easy read, large print, BSL captions) and embed

Competenze

• At least 3 years' experience as a marketing practitioner, developing and implementing marketing, communications and social media strategies in live events, and/or theatre.
• Excellent copywriting, copy editing and proofreading skills.
• Able to devise, implement and evaluate marketing strategies.
• Proven track record in achieving campaign targets and audience numbers across live and digital.
• IT skills and proficiency, including Microsoft Office, Google Drive, Adobe Creative Cloud Suite, InDesign, Illustrator and Canva.
• Good working knowledge of website packages.
• Strong knowledge of digital marketing.
• Experience of managing marketing budgets.
• Demonstrated ability to engage communities through accessible communications.
• Experience working in areas of low arts engagement.
• Awareness of the value of niche communications for reaching specific target audiences.

Mansioni

• Working with the Director, develop and implement an audience development plan for the programme.
• Working with the Director, develop the required marketing and communications assets for the programme.
• Plan and deliver all CPP marketing and communications activity across digital, print, out of home, press and partner channels, collaborating with the consortium and freelancers to realise campaigns.
• Develop compelling, accessible, memorable and energetic campaigns which are relevant to communities across Croydon.
• Embed inclusion, access, safeguarding, and environmental responsibility across CPP marketing and communications design and delivery.
• In collaboration with Director and Community Producer, manage any relevant freelancers across the programme.
• Ensure all communications are accessible, including translations, easy read, large print and BSL interpreted/captioned versions of information.
• Job Title: Croydon CPP Communications Officer
• Deadline for Applications: Friday 13 November 2026, 12pm
• For an informal conversation about the role, please contact Danielle Marshall (Director, Croydon Creative People & Places) [e-mail]
• Designed for all of Croydon by some of the borough’s historically under-represented communities, Croydon’s Creative People & Places (CPP) programme is one of 12 new place-based initiatives supported by Arts Council England.

Conoscenze

Marketing strategy

Copywriting

Audience development

Accessibility communications

Event promotion

Digital marketing

Budget management

Community engagement

Live events expertise

Campaign evaluation

Strumenti

Microsoft Office

Google Drive

Adobe Creative Cloud

InDesign

Illustrator

Canva

Descrizione del lavoro

Job Description

The Communications Officer will be responsible for the planning and delivery of all Croydons Creative People & Places (CPP) marketing and communications activity across digital, print, out of home, press and partner channels, and the development of CPP assets.
You will combine strong, accessible writing, digital content creation
and practical event promotion skills with good judgement, cultural awareness and a proactive approach to delivery.
Your work will result in compelling, accessible, memorable and energetic campaigns, which are relevant to communities across Croydon.
This role is designed for someone able to build CPP assets during its early stages, and clearly and engagingly promote the CPP programme as it develops.

This role blends responsive strategic development, community engagement, audience development and creative storytelling.

You will be an integral and collaborative part of a small delivery team which holds full operational responsibility for the programme.
The delivery team also includes a Data Officer & Story Archivist,
an Apprentice Cultural Learning & Participation Officer, freelance Community Hosts and a Community Producer. You will work closely with the Community Producer to communicate with communities across Croydon, and the Data Officer & Story Archivist to shape storytelling and public facing reports.

Across the life of the programme we will:

• grow partnerships across sectors
• support artists and residents to collaborate with Croydon's CPP.
• deliver a programme that ranges from neighbourhood based activity to large scale public moments
• embed evaluation and learning into everyday practice
• ensure the programme reflects Croydon's diversity, creativity and community leadership
• act as the key connector between residents, partners, the host organisation and Arts Council England

Job Requirements

Essential

At least 3 years' experience as a marketing practitioner, developing and implementing marketing, communications and social media strategies in live events, and/or theatre.

Excellent copywriting, copy editing and proofreading skills.

Able to devise, implement and evaluate marketing strategies.

Proven track record in achieving campaign targets and audience numbers across live and digital.

IT skills and proficiency, including Microsoft Office, Google Drive, Adobe Creative Cloud Suite, InDesign, Illustrator and Canva.

Good working knowledge of website packages.

Strong knowledge of digital marketing.

Experience of managing marketing budgets.

Demonstrated ability to engage communities through accessible communications.

Experience working in areas of low arts engagement.

Awareness of the value of niche communications for reaching specific target audiences.

Job Responsibilities

Working with the Director, develop and implement an audience development plan for the programme.

Working with the Director, develop the required marketing and communications assets for the programme.

Plan and deliver all CPP marketing and communications activity across digital, print, out of home, press and partner channels, collaborating with the consortium and freelancers to realise campaigns.

Develop compelling, accessible, memorable and energetic campaigns which are relevant to communities across Croydon.

Embed inclusion, access, safeguarding, and environmental responsibility across CPP marketing and communications design and delivery.

In collaboration with Director and Community Producer, manage any relevant freelancers across the programme.

Ensure all communications are accessible, including translations, easy read, large print and BSL interpreted/captioned versions of information.

• Job Title: Croydon CPP Communications Officer

Deadline for Applications: Friday 13 November 2026, 12pm

For an informal conversation about the role, please contact Danielle Marshall (Director, Croydon Creative People & Places) [e-mail]

Designed for all of Croydon by some of the borough’s historically under-represented communities, Croydon’s Creative People & Places (CPP) programme is one of 12 new place-based
initiatives supported by Arts Council England.
Croydon is a borough of extraordinary cultural energy, grassroots creativity and strong community networks, but also of uneven access to cultural opportunity. Croydon's CPP exists to change that by building cultural activity that is shaped and led by the people who live here