Cross-Functional Asset Servicing Product Leader

Brown Brothers Harriman; Greater London; On-site; GBP 150,000 - 190,000; Full time

Job summary

Brown Brothers Harriman (BBH) is seeking a senior Asset Servicing Cross-Functional Head in London to lead strategy and delivery across Transfer Agency, Fund Services, Custody, Alternatives and ETF Servicing.

You will drive a cross-pillar vision, build business cases and governance, and partner with leaders across product, technology, and client management to deliver measurable client and commercial outcomes.

Qualifications

• Significant product leadership experience within Asset Servicing, securities services, fund administration or a closely related financial services environment.
• Broad experience across multiple Asset Servicing capabilities (Transfer Agency, Fund Services, Custody, Alternatives, ETF Servicing).
• Proven experience leading complex, cross-functional and multi-year product, transformation or strategic initiatives across business, operations and technology.
• Strong understanding of product strategy, investment cases, operating models, data and workflow design, and the full product lifecycle.
• Demonstrated experience engaging with senior clients and translating complex requirements into scalable product solutions and executable roadmaps.
• Strong understanding of risk, control, regulatory and governance requirements relating to new products, services and material change.
• Demonstrated ability to influence and align senior stakeholders across multiple functions and business areas.
• Excellent written and verbal communication skills, with the ability to simplify complex issues and influence executive-level decisions.
• Bachelor’s degree or equivalent; relevant postgraduate or professional qualifications are advantageous.

Responsibilities

• Identify opportunities where an integrated response across two or more product pillars can create greater client, commercial or operational value.
• Develop and maintain a cross-pillar product portfolio and roadmap, balancing strategic priorities, client commitments, regulatory requirements, investment capacity and execution risk.
• Partner with Product Leaders to establish clear accountability between individual product pillars and cross-functional initiatives.
• Provide enterprise-level direction and intervention to resolve dependencies, competing priorities or strategic decisions.
• Ensure cross-pillar initiatives align with the broader Asset Servicing strategy and objectives.
• Lead multidisciplinary teams through the full product lifecycle from discovery to post-implementation review.
• Establish governance across pillars, including decision rights, sponsorship, funding and risk reporting.
• Develop robust business cases and delivery plans with defined objectives and investment needs.
• Drive delivery across business, operations and technology, managing dependencies and risks.
• Validate market and client needs through engagement with clients, prospects and service delivery teams.
• Translate client requirements into scalable product propositions and roadmaps.
• Represent cross-pillar capabilities with senior clients and industry forums.
• Collaborate with Sales to identify revenue growth and client retention opportunities.
• Ensure risk, regulatory and operating model considerations are incorporated in new services.

Skills

Asset Servicing

Cross-functional leadership

Product strategy

Stakeholder management

Regulatory & risk

Client engagement

Education

Bachelor’s degree or equivalent

Job description

Brown Brothers Harriman (BBH) is seeking a senior Asset Servicing Cross-Functional Head in London to lead strategy and delivery across Transfer Agency, Fund Services, Custody, Alternatives and ETF Servicing.

You will drive a cross-pillar vision, build business cases and governance, and partner with leaders across product, technology, and client management to deliver measurable client and commercial outcomes.