CRM Transformation Scrum Master – Agile Delivery Lead

Square One Resources Limited; Greater London; Presencial; GBP 92.000 - 101.000; Jornada completa

Descripción de la vacante

Square One Resources Limited is seeking an experienced Scrum Master to drive delivery across a major CRM transformation and data strategy programme within a complex enterprise. The role focuses on coordinating Agile delivery across CRM, data, analytics and systems integration workstreams, ensuring sprint plans, milestones and releases are effectively managed.

You will work with Product Owners, Business Analysts and technical teams to maintain momentum, remove blockers and translate priorities

Formación

• Proven track record as Scrum Master in complex transformation programmes.
• Strong project management with integrated planning, RAID, dependencies, and delivery reporting.
• Experience leading Scrum teams and facilitating Agile ceremonies.
• Experience coordinating delivery across business, data, architecture, engineering and testing teams.
• Strong backlog, sprint and delivery management experience using Jira or similar tools.
• Ability to translate strategic objectives and ambiguous requirements into structured delivery plans and achievable outcomes.
• Excellent stakeholder management with senior business leaders and technical teams.
• Experience managing risks, issues, dependencies, resource requirements and release readiness.
• A strong understanding of Agile delivery principles with project controls and delivery commitments.
• Experience working in regulated, data-sensitive or highly governed environments.
• Strong communication, facilitation, negotiation and problem-solving skills.
• Proactive, organized and pragmatic approach with competing priorities

Responsabilidades

• Own and maintain integrated delivery plans, roadmaps, milestones, dependencies and release schedules across assigned initiatives.
• Translate programme priorities into realistic sprint goals, delivery commitments and measurable outcomes.
• Lead Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews and retrospectives.
• Coordinate delivery across Product, Business Analysis, Data, Architecture, Engineering, Testing and business teams.
• Work with Product Owners and Business Analysts to maintain prioritised, well-refined and delivery-ready backlogs.
• Proactively identify and resolve delivery blockers, managing cross-team dependencies and escalating issues where necessary.
• Maintain RAID logs, decision trackers, resource plans and delivery forecasts, ensuring risks and issues are actively managed.
• Monitor sprint progress, team capacity, throughput and delivery confidence, taking corrective action where required.
• Coordinate release planning, testing, readiness assessments and operational handover to ensure controlled implementation.
• Build effective relationships with senior stakeholders, facilitating workshops and supporting decisions across competing priorities.
• Provide clear and concise progress updates for programme leadership and governance forums.
• Drive continuous improvement across Scrum teams, promoting consistent delivery practices and greater accountability.
• Support the evolution towards scaled Agile delivery, including cross-team planning and quarterly planning activities.
• Ensure delivery governance is maintained without introducing unnecessary administrative overhead.]
• CoT_job_summary_short
• COMPANY NAME: Square One Resources LimitedKEY POINTS: Scrum Master in complex transformation, CRM/data programme coordination, daily rate £500-£550
• job_summary_short**>:**
• NOTE: The final field below will be provided as a crafted paragraph set in the requested language to fit the 410–500 character limit.
• job_summary_short
• <p>Square One Resources Limited is seeking an experienced Scrum Master to drive delivery across a major CRM transformation and data strategy programme within a complex enterprise. The role focuses on coordinating Agile delivery across CRM, data, analytics and systems integration workstreams, ensuring sprint plans, milestones and releases are effectively managed.</p><p>You will work with Product Owners, Business Analysts and technical teams to maintain momentum, remove blockers and translate priorities into achievable outcomes in a hands-on delivery capacity.</p>

Conocimientos

Scrum Master

Agile delivery

Stakeholder management

Facilitation

Risk & dependency management

Herramientas

Jira

Confluence

Descripción del empleo

Square One Resources Limited is seeking an experienced Scrum Master to drive delivery across a major CRM transformation and data strategy programme within a complex enterprise. The role focuses on coordinating Agile delivery across CRM, data, analytics and systems integration workstreams, ensuring sprint plans, milestones and releases are effectively managed.

You will work with Product Owners, Business Analysts and technical teams to maintain momentum, remove blockers and translate priorities