CRM Transformation Consultant – Private Markets (London)

Holland Mountain; Greater London; Hybrid; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Private healthcare

Generous pension contributions

Hybrid working (London Bridge)

Work from anywhere up to 5 days per yr

25 days’ annual leave (28 with service

Life Assurance

Industry‑leading benefits package

Job summary

Holland Mountain is hiring a Consultant (CRM) in London to lead CRM transformation programs for Private Markets clients. You will own CRM implementations, partner with senior stakeholders and help clients adopt technology that delivers measurable value.

The role blends consulting, business analysis and technology delivery, with responsibility for timelines, risks and successful outcomes across hybrid projects in a premier services firm.

Qualifications

• Experience delivering CRM implementations in a consulting or professional services setting.
• Ability to translate business needs into technical CRM solutions.
• Strong stakeholder management and communication skills.
• Experience with CRM platforms like DealCloud or Salesforce.

Responsibilities

• Lead CRM implementation projects and workstreams from requirements gathering through to configuration, testing, deployment and post-go-live support.
• Support the implementation and optimisation of CRM platforms such as DealCloud, Salesforce or similar enterprise systems.
• Work with senior business stakeholders to understand business processes, gather requirements and translate these into functional solutions.
• Conduct business analysis, identify process improvements and solve complex operational and systems challenges.
• Facilitate workshops, document business and functional requirements and ensure alignment between business needs and technical delivery.
• Configure CRM platforms and support data migration, UAT, training and Production releases.
• Build trusted client relationships, managing expectations throughout implementation and change programmes.

Skills

CRM implementations

DealCloud

Salesforce

Business analysis

Stakeholder management

Project leadership

Tools

DealCloud

Salesforce

Job description

Holland Mountain is hiring a Consultant (CRM) in London to lead CRM transformation programs for Private Markets clients. You will own CRM implementations, partner with senior stakeholders and help clients adopt technology that delivers measurable value.

The role blends consulting, business analysis and technology delivery, with responsibility for timelines, risks and successful outcomes across hybrid projects in a premier services firm.