CRM Specialist / Technical BA

Tate Recruitment; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

Tate Recruitment is seeking a CRM Specialist / Technical Business Analyst for a short-term contract in Central London. The successful candidate will lead a technical review of the existing CRM system, documenting architecture and data flows while identifying opportunities for improvement. Immediate availability is preferred to step into a dynamic and agile project for a government-funded body.

Qualifications

• Proven experience with CRM systems.
• Strong technical business analysis skills.
• Confident in system architecture, data mapping, and documentation.

Responsibilities

• Conduct a technical review of the current CRM and contact platform.
• Document system architecture, data flows, and integrations.
• Produce high-quality technical documentation and a final report for leadership.

Skills

CRM systems

Technical business analysis

System architecture

Data mapping

Documentation

Job description

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Tech recruitment specialist at Tate | Connecting top tech talent with software development, engineering and digital innovation opportunities

CRM Specialist / Technical Business Analyst

Central London x 1 per week (Wednesday)

6 - 8 week contract

Immediate start preferred

We are seeking a CRM Specialist / Technical Business Analyst to lead a short-term discovery project for a government-funded, independent body providing legal advice to leaseholders.

The role:

This role involves leading a technical review of the organisation’s current CRM system to determine whether it should be optimised or replaced. The assessment will bevendor-agnostic and evidence-based, with no pre-selected platforms or suppliers. It requires someone comfortable working in a lean environment, able to operate autonomously, adapt quickly, and bring hands-on experience from similar small business or non-profit settings.

Responsibilities:

• Conduct a technical review of the current CRM and contact platform
• Document system architecture, data flows, and integrations
• Identify limitations, risks, and opportunities for improvement
• Evaluate CRM options and provide a clear, evidence-based recommendation
• Produce high-quality technical documentation and a final report for leadership

Who we are looking for:

• Proven experience with CRM systems
• Strong technical business analysis skills
• Confident in system architecture, data mapping, and documentation
• Vendor-agnostic mindset, recommendations must be evidence-led
• Able to hit the ground running and work independently within a small, agile team

We are looking for someone who can step in quickly and make an immediate impact, ideally available to start right away or within a week.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Analyst

• Industries

  Legal Services and Government Relations Services

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