CRM Manager - Furniture & Lifestyle

Blu Digital; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A fast-growing interiors and lifestyle business is seeking a CRM Manager in London. You will develop strategies to enhance customer engagement and drive conversions while managing email campaigns. The ideal candidate has a rich background in CRM and content management, ensuring a customer-centric approach.

Qualifications

• Background in CRM, Loyalty, and Content.
• Solid hands-on implementation experience.
• Familiarity with customer-centric decision-making and campaign execution.

Responsibilities

• Create and execute CRM strategies to increase customer engagement.
• Manage an email calendar and develop test programs to optimize CRM.
• Leverage direct consumer relationships for better interaction strategies.

Skills

CRM

Loyalty

Content

Customer engagement

Job description

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CRM Manager - Furniture & Lifestyle, London

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Client:

Blu Digital

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

e03a5ba212a4

Job Views:

30

Posted:

17.06.2025

Expiry Date:

01.08.2025

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Job Description:

CRM Manager - Furniture & Lifestyle
London

Our client, a fast-growing interiors / lifestyle business, is currently looking to recruit a CRM Manager.

You will create a CRM strategy that leads to increased engagement and overall value for both the customer and our client. You should be passionate about CRM technology and able to communicate effectively. Your role will involve planning and mapping out a growth-led strategy to drive conversions, repeat orders, and LTV to meet our commercial objectives. You will leverage direct consumer relationships across the entire customer journey, establishing relevant journeys and interaction strategies at each touchpoint.

The ideal candidate will have a background in CRM, Loyalty, and Content, with solid hands-on implementation experience. You will prioritize customer-centric decision-making and campaign execution. Responsibilities include building, managing, and executing an email calendar, as well as developing test and learn programs to optimize CRM practices.