CRM Manager

JR United Kingdom; Worcester; On-site; GBP 45,000 - 55,000; Full time

Job summary

A luxury tour operator is seeking a CRM and Social Media Manager to oversee their email marketing program and social media strategy. The role can be hybrid or home-based, ideal for candidates with experience in the travel industry, particularly luxury travel. Attractive salary and benefits, including a personal travel credit, paid holidays, and a contributory pension scheme available.

Benefits

Hybrid or home-based work arrangements

Personal travel credit of £1,000

23 days of paid holiday plus birthday off

Additional volunteering days off

Annual mental wellness spa day

Contributory pension scheme

Paid learning and development programs

Worldwide travel discounts

Qualifications

• Experience in CRM and social media management in luxury travel.
• Strong analytical skills.

Responsibilities

• Manage email marketing and social media activities.
• Develop and implement organic social media strategies.
• Monitor and report on KPIs.

Skills

CRM management

Social media management

Analytical skills

Tools

Zoho

Hootsuite

GA4

Meta platforms

Job description

Job Opportunity: CRM and Social Media Manager

We are looking for a CRM and Social Media Manager for a luxury tour operator based in central London. The role can be hybrid or home-based. Experience in CRM and social media management within the travel industry, ideally for a luxury company, is essential. Salary ranges from £45,000 to £55,000 plus bonuses and benefits.

Responsibilities

• Manage the company's email marketing program and social media activities.
• Report directly to the Head of Marketing in a standalone position.
• Develop and implement organic social media content strategies.
• Monitor and report on KPIs.

Required Skills

• Experience in CRM and social media management within the travel sector, preferably luxury travel.
• Strong analytical skills with proficiency in tools like Zoho, Hootsuite, GA4, and Meta platforms.

Additional Benefits

• Hybrid or home-based work arrangements.
• Personal travel credit of £1,000.
• 23 days of paid holiday plus your birthday off.
• Additional volunteering days off.
• Annual mental wellness spa day.
• Contributory pension scheme.
• Paid learning and development programs.
• Worldwide travel discounts for friends and family.
• Up to 10% bonus.

If interested, please apply online or send your CV to [emailprotected], quoting DT59831.