CRM Developer

JR United Kingdom; Stoke-on-Trent; Hybrid; GBP 38,000 - 45,000; Full time

Job summary

Join a dynamic retail and hospitality brand in a pivotal CRM role focused on campaign execution and data management. You'll work within a collaborative team to drive personalized customer campaigns, ensuring compliance and efficiency. The company is committed to digital transformation and offers a flexible hybrid work setup.

Benefits

Flexible hybrid working

Collaborative CRM team

Qualifications

• Familiarity with CRM tools like Braze, Salesforce, Adobe, or Bloomreach is essential.
• High attention to detail and QA processes are critical for success.
• Experience in retail or agency CRM environments would be an asset.

Responsibilities

• Execute campaigns aligned to customer segments and data logic.
• Collaborate with CRM, marketing, and analytics teams.
• Monitor and troubleshoot campaign delivery and data flows.

Skills

Attention to Detail

Campaign Execution

Data Segmentation

Tools

Braze

Salesforce

Adobe

Bloomreach

Job description

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Location: Hybrid (2x per month in Burton-on-Trent)

Salary: Up to £45,000

The Company

We’re working with a well-known UK retail and hospitality brand that’s heavily investing in its CRM and data capabilities. Their goal? Smarter, faster, and more personalised campaigns that put the customer first.

The Role

A hands-on role ideal for someone who thrives on the deployment side of CRM. You’ll work in a growing in-house CRM team, owning campaign builds and execution to ensure speed, accuracy, and regulatory compliance.

What You’ll Do

• Execute campaigns aligned to customer segments and data logic
• Collaborate with CRM, marketing, analytics teams, and external agencies
• Monitor and troubleshoot campaign delivery and data flows

What You’ll Need

Must-Haves:

• Familiarity with tools like Braze, Salesforce, Adobe, or Bloomreach
• High attention to detail and QA processes

Nice to Have:

• Experience with Liquid (especially in Braze)
• Background in retail or agency CRM environments
• Understanding of logic-based segmentation and campaign data workflows

Why Join?

• Flexible hybrid setup (just 2 days/month onsite)
• Join a brand mid-transformation with high investment in digital
• Collaborative and supportive CRM team

Interested?

Send your CV to Daniel Abbasi at Harnham via the apply link