CRM Developer

TN United Kingdom; Bournemouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

An innovative firm in the Higher Education sector is seeking a skilled CRM Developer to enhance student experiences through Microsoft Dynamics. In this dynamic role, you will collaborate with technical and non-technical teams to deliver effective CRM solutions, ensuring seamless data integration and system functionality. Your expertise in Microsoft Dynamics CRM and Power Platform will be crucial as you customize and configure solutions that drive efficiency and improve user engagement. Join a forward-thinking organization dedicated to transforming the educational landscape and making a meaningful impact on student recruitment and admissions.

Qualifications

• Proven experience with Microsoft Dynamics CRM is essential.
• Strong knowledge of Microsoft Power Platform tools.

Responsibilities

• Design and implement CRM solutions to enhance organisational processes.
• Troubleshoot and resolve CRM-related issues effectively.

Skills

Microsoft Dynamics CRM

Microsoft Power Platform

SQL

Problem-solving

Communication Skills

Tools

Dynamics 365

Power Automate

Power Apps

Power BI

Job description

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We are seeking a skilled CRM Developer specialising in Microsoft Dynamics. Operating in the Higher Education sector, you will be responsible for designing, developing, and implementing CRM solutions that enhance organisational processes or improve Applicant and Student experiences.

Your new role

You will work closely with both internal technical teams and non-technical stakeholders across the University to understand HE requirements and deliver technical enhancements, fixes, and integrations within the Dynamics 365 platform. Your role will involve customising and configuring Microsoft Dynamics CRM and ensuring seamless data flow across platforms. You will also troubleshoot and resolve CRM-related issues, maintain system documentation, and stay updated with the latest Microsoft Dynamics technologies and best practices.

What you'll need to succeed

• Proven experience with Microsoft Dynamics CRM.
• Knowledge of Microsoft Power Platform, particularly Power Automate, Power Apps, and Power BI.
• Proficiency in using Dynamics 365 tools: business rules, workflows, forms, Power Automate, dashboards.
• Knowledge of SQL and database management.
• Excellent problem-solving and attention to detail.
• Strong communication skills with the ability to engage both technical teams and non-technical stakeholders in recruitment and admissions.