CRM Database Manager

TN United Kingdom; London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An innovative firm is seeking a CRM Database Manager to drive database growth and manage data processes. This role is pivotal in shaping marketing strategies through data insights and HubSpot expertise. You will develop strategies for expanding the database while ensuring data integrity and compliance. The position offers a dynamic work environment with opportunities for professional growth and a variety of exciting perks. Join a team that values ambition and ownership, and help elevate the quality of healthcare globally through data-driven decision-making.

Benefits

Bupa medical cashback

Aviva private medical insurance

Bike to Work scheme

25 days of holiday

Free breakfast and fresh fruit

1.5-hour gym lunch

Company clubs (running, football, etc.)

Buddy program for new starters

Qualifications

• Experience in database marketing, CRM management, or a similar role.
• Expertise in HubSpot, including segmentation and reporting.

Responsibilities

• Develop strategies for database growth and management.
• Lead marketing dashboard reporting and performance analysis.

Skills

Database Marketing

CRM Management

HubSpot Expertise

Analytical Skills

Communication Skills

Tools

Google Analytics

SimilarWeb

Job description

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EMJ is a values-driven company, first and foremost. We’re looking for ambitious individuals who take ownership of their professional growth. If you’re goal-oriented and driven to succeed, we’d love to hear from you. Read more about our values below.

The Opportunity

As our CRM Database Manager, you’ll be at the heart of it all – driving database growth, ensuring seamless management, and providing crucial insights that shape our marketing strategy. You’ll be the go-to expert for all things HubSpot, ensuring our data processes are top-notch and compliant with best practices.

What's in it for you:

• Enjoy Bupa medical cashback after passing probation and Aviva private medical insurance after one year, keeping you covered when it matters most.
• Our Bike to Work scheme helps you save money and stay active on your commute.
• Start with 25 days of holiday, plus an extra day for each year of service (up to 30 days!).
• From our legendary Summer Ball to festive Christmas celebrations, we love bringing everyone together.
• Enjoy free breakfast and fresh fruit to keep you energized.
• Get the chance to attend amazing events in the Wembley box!
• Take advantage of a 1.5-hour gym lunch and join company clubs, including running, football, board games, and chess.
• Our buddy program for new starters ensures you feel at home from day one.

What You’ll Be Doing:

• Database Growth: Develop and execute strategies to expand the EMJ database, including organic growth and paid initiatives.
• Database Management: Own the database, maintaining clean data, optimising retention, and ensuring seamless processes.
• Be Our HubSpot Expert: Ensure database health metrics are maintained, manage data workflows, and enhance customer journey processes.
• Data Insight & Reporting: Lead marketing dashboard reporting, analyse performance metrics, and provide optimisation recommendations.
• Business Impact: Use data to identify trends, propose solutions, and drive better results for both customer and client-facing initiatives.

What We’re Looking For:

• Experience in database marketing, CRM management, or a similar role.
• Expertise in HubSpot – if you’re a pro at segmentation, workflows, and reporting, we want to hear from you!
• Strong analytical skills with experience using Google Analytics, SimilarWeb, and other data tools.
• A proactive approach to identifying trends and optimising marketing performance.
• Exceptional communication skills to translate complex data insights into actionable strategies.

Key Information:

• Reports to: Head of Marketing
• Hours: 8.30am – 5pm, Mon-Fri
• Working pattern:Up to 2 days flexibility to work from home (FT in office during probation)
• Location: This role is based in our London/Moorgate office

About EMJ

EMJ'spurpose is to elevate the quality of healthcare globally, by supporting all healthcare professionals with free and easy access to medical journals and lifelong learning opportunities. We do this to create Gold Medal Winners, enabling healthcare professionals to become the best versions of themselves. Similarly we equip our employees with all the skills, tools and knowledge they need to be in the top 10% of what they do andcreate Gold Medal Winners in the company.

At EMJ, we believe in…

• Taking care of your own: We all need to be proactive and responsible for our own actions. This will lead to an inspiring place to work that we are all proud of.
• Going the extra mile: Always give your best performance, this will create a team that is different to anything else, full of hard working, gold medal winners.
• Entire buy in: Everyone has loyalty to our vision, values, culture, and the long-term goals of EMJ. We are committed to doing so in a positive and passionate way.
  

Find out more about us and careers at EMJ.

Application process:

Your CV will be reviewed by the Recruitment team. If successful, we will be in touch to arrange a telephone call. Following this there will be a 2-stage interview process, one focused on competencies and one on the EMJ values.