CRM Communications Delivery Specialist

LeoVegas Group; Newcastle upon Tyne; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

LeoVegas Group is seeking a CRM Communications Delivery Specialist to execute CRM campaigns with precision across multiple channels. Candidates should have experience in CRM execution, be detail-oriented, and thrive in a collaborative environment. This role offers hybrid working options and a range of benefits including extensive paid leave and health coverage.

Benefits

Hybrid working - 3 days in the office

Workation benefit for up to 4 weeks

28 days of paid leave plus public holidays

Pension contributions match up to 6%

BUPA comprehensive healthcare

Wellbeing allowance of £250 annually

Free onsite parking and snacks

Social culture with regular events

Support for growing families

Cycle-to-work scheme and gym discounts

Qualifications

• Experience in CRM campaign execution within a marketing or operations team.
• Familiarity with one or more CRM platforms (Braze, Salesforce, Adobe, etc.).
• Good understanding of campaign workflows and segmentation.

Responsibilities

• Building, testing, and launching CRM campaigns across email, push, SMS, and in-app.
• Collaborating with Data Strategy for accurate audience selection.
• Performing QA checks to ensure campaigns are error-free.

Skills

Attention to Detail

Collaboration

Adaptability

Tools

CRM platforms

Job description

Join to apply for the CRM Communications Delivery Specialist role at LeoVegas Group

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Join to apply for the CRM Communications Delivery Specialist role at LeoVegas Group

As a CRM Communications Delivery Specialist, you’ll be responsible for executing CRM campaigns across email, push, in-app, and SMS channels with precision and consistency. Working as part of a collaborative delivery team, you’ll ensure each campaign is built accurately, tested thoroughly, and deployed on time.

This is a great opportunity for someone who thrives on structure, has an eye for detail, and enjoys working at the intersection of marketing, data, and technology. You’ll work closely with the CRM Communications Delivery Team Manager and receive support in building your knowledge of automation, segmentation, and testing.

YOU WILL BE RESPONSIBLE FOR:

• Building, testing, and launching CRM campaigns across email, push, SMS, and in-app
• Collaborating with Data Strategy to ensure accurate segmentation and audience selection
• Working with Creative teams to integrate and validate assets
• Setting up and deploying automated journeys and trigger-based communications
• Performing rigorous QA checks to ensure all campaigns are error-free and compliant
• Maintaining campaign schedules and deadlines in collaboration with the wider CRM team
• Supporting basic A/B testing and performance tracking
• Troubleshooting technical or operational issues during campaign execution
• Keeping documentation and campaign logs up to date

OUR SUCCESSFUL CANDIDATE WILL HAVE THE FOLLOWING:

• Experience in CRM campaign execution within a marketing or operations team
• Familiarity with one or more CRM platforms (Braze, Salesforce, Adobe, etc.)
• Good understanding of campaign workflows, segmentation, and asset handling
• Strong attention to detail and comfort working under deadlines
• A proactive and collaborative mindset, with the ability to adapt and learn quickly
• Basic knowledge of testing and personalisation is a plus

Who We Are

At the core of LeoVegas Group is Team Leo. Our culture is our foundation and is what enables us to innovate, build, and lead as we trailblaze our way through the igaming industry. We’re a team of over 2000 innovators, initiators, and groundbreakers working in a fast-paced and agile environment across 19 offices worldwide.

• Hybrid working - 3 days per week at the office, with flexibility for 2 days at home
• Workation – Take your job on an adventure with our Workation benefit for up to 4 weeks per year (T&Cs apply).
• Plenty of time to recharge – 28 days of paid leave, plus all public and bank holidays in England.
• Invest in your future – We match pension contributions up to 6%.
• Comprehensive healthcare – BUPA coverage, including pre-existing conditions, plus a cashback plan for dental, optical, and other treatments.
• Wellbeing allowance – £250 annual allowance for you to invest in your health and wellbeing (T&Cs apply).
• A great workplace experience – Talented colleagues, free onsite parking, complimentary snacks and drinks, Monday breakfasts, and Friday lunches.
• A social culture you’ll love – Regular opportunities to attend sporting events throughout the year, plus a quarterly team budget for even more fun.
• Support for growing families – Up to 6 months of full pay for maternity leave.
• Stay active & save money – Cycle-to-work scheme and gym discounts.
• And there’s more… We’ll share even more perks related to your role when you chat with our Talent Acquisition team!

JOIN US!

In our pride, we empower our teammates to find their roar and run with their wildest ideas. We don’t wait for things to happen; we pounce and make it happen!

Would you be a good fit for the Leo Pride - give us a roar!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Gambling Facilities and Casinos

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