CRM Business Analyst (Microsoft)

JR United Kingdom; Slough; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company is seeking a CRM Business Systems Analyst to lead the implementation of MS Dynamics 365. The role involves working on a crucial CRM programme, requiring significant experience with D365 and skills in bridging business and technical stakeholders. This is an exciting opportunity to contribute to impactful projects while working in a dynamic team environment.

Qualifications

• Significant experience as a Business Systems Analyst on CRM programmes.
• Experience delivering Microsoft D365 in a sales environment, especially CPQ.
• Ability to bridge business and technical teams, excellent communication skills.

Responsibilities

• Involved in the full lifecycle of a major CRM implementation.
• Work closely with business stakeholders and technical teams.
• Help enhance the professional profile of the team through meaningful contributions.

Skills

Communication

Proactive

Interpersonal

Best Practices in CRM

Tools

Microsoft D365

Job description

CRM Business Systems Analyst with experience in MS Dynamics 365 (Customer Engagement - specifically CPQ) - Outside IR35

Join a fascinating company on a significant journey where technology will transform the way everyone works. This role offers the opportunity to be involved in the full lifecycle of a major CRM implementation.

The organisation is at the start of its journey, and successful delivery of this programme is crucial.

Who are we looking for?

• Significant experience as a Business Systems Analyst on CRM programmes, preferably with all stages of the lifecycle.
• Experience delivering Microsoft D365 in a sales environment, particularly around Configure Price Quote (CPQ).
• Proactive, personable, and an excellent communicator.
• Ability to bridge the gap between business stakeholders and technical teams.
• Knowledge of best practices in CRM and related methods.
• Confident, but humble.

Additional details

• Location: Slough, UK (on-site 3 days/week)
• Client: Practicus
• Job Category: Other
• EU work permit required: Yes
• Job Views: 4
• Posted: 31.05.2025
• Expiry Date: 15.07.2025

Join a dynamic, friendly team and contribute to a meaningful project that will enhance your professional profile.