CRM Backend Engineer (Braze)

JR United Kingdom; Gloucester; Remote; GBP 45,000 - 65,000; Full time

Job summary

Join Monzo as a CRM Backend Engineer in a 6-month contract focused on enhancing customer engagement. Contribute to the engineering team's initiatives leveraging your expertise in Braze and backend programming. Collaborate with a dynamic, cross-functional team in a fast-paced environment, with a strong emphasis on thoughtful solutions and code reliability.

Qualifications

• Strong hands-on experience with Braze and backend engineering.
• Experience in integrating CRM platforms into backend services.
• Confident in writing production-ready backend code.

Responsibilities

• Build out Monzo’s customer engagement capabilities using Braze.
• Work on customer journeys, event triggers, and SDK integrations.
• Contribute to backend services as part of a cross-functional team.

Skills

Braze

Backend engineering

Customer engagement principles

Event triggers

SDK integrations

Tools

Go

Java

Python

Job description

Client:

Location:

gloucester, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Views:

3

Posted:

24.06.2025

Expiry Date:

08.08.2025

Job Description:

Remote, UK

6 Month Contract

An exciting opportunity for a CRM Backend Engineer to join Monzo on a contract basis, working on a key project within their Marketing Engineering team. This is a well-regarded engineering environment where contractors speak highly of the culture – fast-paced but thoughtful, with strong ownership and clean, reliable systems.

As a CRM Backend Engineer, you’ll be helping to build out Monzo’s customer engagement capabilities using Braze – working on customer journeys, event triggers, and SDK integrations, while also contributing to backend services in Go, Java, or Python. You’ll be part of a cross-functional team that’s collaborative, delivery-focused, and open to new ideas.

This is a great fit for someone with a strong background in Braze or similar CRM platforms, who’s confident writing production-ready backend code and wants to play a key role in shaping how Monzo communicates with its users.

• Strong hands-on experience with Braze (customer journeys, event triggers, SDKs, etc.)
• Backend engineering skills in Go, Java, or Python
• Experience integrating CRM platforms into backend systems and services
• Comfortable working in cross-functional teams with marketers, product managers, and engineers
• A good understanding of customer engagement principles and real-time messaging

If you’re a CRM-savvy Backend Engineer who enjoys combining customer impact with clean backend design, apply now – the team is ready to move quickly.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

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Created on 24/06/2025 by JR United Kingdom