CRM Backend Engineer (Braze)

JR United Kingdom; Bristol; On-site; GBP 50,000 - 70,000; Full time

Job summary

Join a leading financial technology company as a CRM Backend Engineer, focusing on enhancing customer engagement. In this fast-paced, collaborative environment, you'll leverage your expertise in Braze and backend coding in Go, Java, or Python to shape effective communication strategies with users. This role offers the chance to work on meaningful projects within a supportive team culture, driving innovation in customer interactions.

Qualifications

• Strong hands-on experience with Braze for customer journeys and event triggers.
• Proficient in backend development with Go, Java, or Python.
• Experience integrating CRM systems into backend services.

Responsibilities

• Build out customer engagement capabilities using Braze.
• Contribute to backend services development in Go, Java, or Python.
• Work collaboratively in a cross-functional team environment.

Skills

Braze

Backend Engineering

Go

Java

Python

Customer Engagement

Job description

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An exciting opportunity for a CRM Backend Engineer to join Monzo on a contract basis, working on a key project within their Marketing Engineering team. This is a well-regarded engineering environment where contractors speak highly of the culture – fast-paced but thoughtful, with strong ownership and clean, reliable systems.

As a CRM Backend Engineer, you’ll be helping to build out Monzo’s customer engagement capabilities using Braze – working on customer journeys, event triggers, and SDK integrations, while also contributing to backend services in Go, Java, or Python. You’ll be part of a cross-functional team that’s collaborative, delivery-focused, and open to new ideas.

This is a great fit for someone with a strong background in Braze or similar CRM platforms, who’s confident writing production-ready backend code and wants to play a key role in shaping how Monzo communicates with its users.

• Strong hands-on experience with Braze (customer journeys, event triggers, SDKs, etc.)
• Backend engineering skills in Go, Java, or Python
• Experience integrating CRM platforms into backend systems and services
• Comfortable working in cross-functional teams with marketers, product managers, and engineers
• A good understanding of customer engagement principles and real-time messaging

If you’re a CRM-savvy Backend Engineer who enjoys combining customer impact with clean backend design, apply now – the team is ready to move quickly.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.