CRM Assistant, Skincare & Wellness

PUIG Deutschland GmbH; London; On-site; GBP 28,000 - 38,000; Full time

Job summary

A leading company in the fashion and beauty industry is seeking a proactive CRM Assistant to join its Skincare & Wellness team in London. The successful candidate will support in executing CRM communications, driving consumer engagement, and collaborating across various teams. With a focus on detail and a passion for the skincare sector, this role offers opportunities for growth within a dynamic environment.

Benefits

Learning and development opportunities

Creative and welcoming work culture

Competitive compensation & benefits package

Opportunities for growth

Qualifications

• Experience in CRM, digital marketing, or a related field.
• Familiarity with CRM platforms.
• Basic understanding of data privacy (GDPR).

Responsibilities

• Assist in planning and executing CRM campaigns.
• Coordinate with internal teams for campaign assets.
• Monitor campaign performance and provide insights.

Skills

Attention to detail

Organisational skills

Customer segmentation

Email marketing principles

Education

1–2 years’ experience in CRM or digital marketing

Tools

Braze

Bloomreach

Salesforce Marketing Cloud

Klaviyo

Job description

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Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.

The Opportunity

We’re looking for a proactive and detail-oriented CRM Assistant to join our dynamic Skincare & Wellness CRM team. You’ll support the CRM Manager in end-to-end planning and execution of global CRM communications across multiple brands and markets with the aim to drive consumer engagement and retention.

What you'll get to do

• Assist in the planning, execution, and reporting of engaging CRM campaigns across multiple channels (email, SMS, etc.).
• Work closely with internal teams (Creative, Digital, Analytics) to coordinate campaign assets and timelines.
• Help CRM Manager to monitor campaign performance and provide weekly insights to support continuous improvement.
• Stay up to date with CRM trends and best practices, particularly within the skincare and wellness industry.

We'd love to meet you if you have

• 1–2 years’ experience in CRM, digital marketing, or a related field.
• Familiarity with CRM platforms (Braze, Bloomreach, Salesforce Marketing Cloud, Klaviyo, or similar).
• Basic understanding of customer segmentation, data privacy (GDPR), and email marketing principles.
• Strong attention to detail and excellent organisational skills.
• Passion for skincare, wellness, and delivering great customer experiences
• Eager to learn, collaborate, and grow within a fast-paced environment.

A few things you'll love about us

• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

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