CRM & AI-Powered Sales Enablement Lead (Hybrid)

Confidential; Birmingham; Hybrid; GBP 40,000 - 42,000; Full time

Benefits offered by this job

Hybrid work

Bonus up to 20%

Office locations: Birmingham, Leeds, …

Job summary

Confidential is seeking a CRM Executive / Sales Support Lead to join its Business Development Team in a hybrid role across Birmingham, Manchester or London. The role focuses on managing the CRM system (HubSpot), supporting the sales pipeline and improving processes through AI and automation.

You will report to the Head of Business Development and help identify opportunities, manage prospects, and coordinate with Marketing to equip the sales team with the right information and materials.

Qualifications

• Experience using a CRM system to manage prospects or support sales activity.
• Good analytical skills and confidence working with data.
• An interest in AI and automation, especially where these can make everyday tasks easier.
• Strong communication skills and good attention to detail.
• The ability to work independently and manage their own workload.
• Experience in financial services would be an advantage, but it isn’t essential.

Responsibilities

• Sales pipeline: Research potential investors and help the team identify and progress new business opportunities.
• CRM management: Keep records up to date and ensure the team gets the most from its CRM system. HubSpot experience would be useful.
• Technology and AI: Explore ways to use AI and automation to save time and improve sales processes.
• Sales support: Prepare for meetings and ensure actions are followed up.
• Marketing: Work with the Marketing team to ensure sales colleagues have the information and materials they need.
• Reporting: Track sales activity and provide insights to focus on opportunities.

Skills

CRM experience

Data analysis

AI awareness

Communication

Tools

HubSpot

Job description

Confidential is seeking a CRM Executive / Sales Support Lead to join its Business Development Team in a hybrid role across Birmingham, Manchester or London. The role focuses on managing the CRM system (HubSpot), supporting the sales pipeline and improving processes through AI and automation.

You will report to the Head of Business Development and help identify opportunities, manage prospects, and coordinate with Marketing to equip the sales team with the right information and materials.