Critical Facilities Maintenance Day Engineer

NTT Ltd.; Whitehall; On-site; GBP 36,000 - 52,000; Full time

Job summary

NTT Global Data Centers is seeking a Critical Facilities Maintenance Day Engineer (Mechanical or Electrical) for our LON1 site in Dagenham. You will plan, manage and deliver facilities maintenance services for data centers to uphold top performance standards.

Role requires 2–5 years' trade experience, NVQ3 or equivalent, and strong BMS/SCADA knowledge. Office software skills (Word/Excel/Outlook) are essential for documentation and reporting.

Qualifications

• NVQ Level 3 or equivalent with electrical or mechanical or building services.
• Minimum of 2–5 years trade experience.
• Intermediate level of computer skills in Word, Excel and Outlook.
• Strong knowledge of electrical and mechanical systems including generators, switchgear, chillers, HVAC.

Responsibilities

• Provide planned preventative and reactive maintenance to ensure SLA targets.
• Record and report maintenance activities, diagnose root causes.
• Monitor BMS alarms and ensure correct operation of critical services.
• Support incident management and technical investigations.
• Coordinate with third‑party vendors for maintenance and installations.
• Maintain accurate logs and system documentation.

Skills

Facilities/engineering experience

BMS/SCADA knowledge

Communication skills

Problem solving

Education

NVQ Level 3 or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Critical Facilities Maintenance Day Engineer

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting‑edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

As the Critical Facilities Maintenance (CFM) Day Engineer - Mechanical or Electrical, you will plan, manage and implement the delivery of Facilities Maintenance services to our Data Centers ensuring operational performance is always maintained to the highest possible standards. Provide engineering services and guidance in general on property matters affecting the on-going management and development of the Data Centers.

What we are looking for

As the Critical Facilities Maintenance (CFM) Day Engineer - Mechanical or Electrical, you will plan, manage and implement the delivery of Facilities Maintenance services to our Data Centers ensuring operational performance is always maintained to the highest possible standards. Provide engineering services and guidance in general on property matters affecting the on-going management and development of the Data Centers.

The role is full time Monday to Friday based at our LON1 site in Dagenham.

What you will do

• Providing a customer focused service and a high standard of planned preventative and reactive maintenance to ensure timely completion of PPM's and reactive work to SLA's
• Accurately recording and reporting of maintenance activities including identifying faults and accurately diagnosing root causes
• Monitoring BMS alarms and maintaining equipment performance to ensure correct operation of the critical services of the Data Centers
• Assisting with incident management and subsequent technical investigations to establish root cause
• Supporting the Shift Engineering Teams to ensure correct operation of the critical services of the Data Centers
• Maintain accurate records, including logs, reports, system documentation
• Coordinate with third-party vendors and contractors for maintenance, repairs and installations ensuring compliance with company safety standards
• Utilization of relevant NTT data operational digital platforms

Your profile

• Experience in facilities, operations or engineering; in a Data Centre critical environment
• Working knowledge and understanding of engineering operations within Business-Critical Environments
• Creating and developing SOP and EOP documentation and other related/similar processes
• A good understanding of BMS/SCADA monitoring systems
• Ability to discuss and understand technical problems and resolutions with engineering specialists
• Excellent organizational skills with the ability to prioritize
• Good analytical/ problem solving skills
• The ability to communicate effectively at all levels with good relationship building skills
• Self-motivated and keen to develop, with a willingness and desire to learn
• Clean full driving license valid for use in the UK
• To undergo full security checks to BS7858:2019

Essential qualifications and skills

• NVQ Level 3 or equivalent (including recognized apprenticeship) with either an electrical or mechanical or building services
• Minimum of 2-5 years trade experience
• Intermediate level of computer skills in Microsoft Word, Excel, and Outlook
• Strong Knowledge of electrical and mechanical systems, including generators, switchgear, chillers, HVAC

Preferable qualifications relevant to the role

• Experience in a Data Centre or a related critical infrastructure industry
• LV/HV Authorised person or eagerness to obtain
• IOSH managing Safety
• Legionella awareness
• IPAF/ PASMA

Who we are

As the third largest data centre provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business - large and small - has its own unique needs and goals. We offer local-to-global data centre expertise, aligned with our connected platform of AI-ready data centres to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.