Critical Care Transport Assistant

St John Ambulance; Peacehaven; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

6.6 weeks holiday (pro rata for part-t

Cycle to work scheme

Electric Vehicle Scheme

Health and Wellbeing portal

Employee Discounts (Blue Light, NHS)

Job summary

St John Ambulance in England is hiring a Critical Care Transport Assistant to mobilise a specialist team and safely transport patients between hospitals and Critical Care Units. You will be part of a coordinated clinical team, delivering hands-on care and supporting families during transit.

Qualified candidates with required driving and transport qualifications can join a funded training programme and advance within a charity dedicated to lifesaving and community care.

Qualifications

• Hold a full UK manual driving licence (with C1 category) and at least 1 year of driving experience with no more than 3 penalty points.
• Hold and maintain an SJA Critical Care Transport Assistant qualification (FREC3/FREC4/IREC3/IREC4) or be able to obtain during probation.
• Hold IHCD D1/D2, BTEC Level 3 or CERAD qualifications (or be able to obtain during probation).
• Experience working with customers, patients or clients in a positive manner.
• Experience in managing conflict and de-escalating situations.

Responsibilities

• Provide safe, stable transport to the clinical team, patient and relatives throughout journeys, mindful of patient vulnerability.
• Maintain competence in relevant skills; engage in CPD and mandatory learning during probation and annually thereafter.
• Ensure vehicle and equipment are fit for purpose, report defects promptly.
• Be an integral part of the Critical Care Transport team, supporting NHS clinical staff as trained.
• Render emergency aid and support families with accurate information and compassionate communication.
• Complete all patient, vehicle and equipment documentation accurately and timely.

Skills

Driving

Customer service

Conflict management

Documentation

Education

FREC3/FREC4/IREC3/IREC4

IHCD D1/D2

CERAD (BTEC Level 3 or equivalent)

Job description

Ambulance Crew – Emergency Transport Service

Full time – 42 hours per week. Shift pattern

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme


• 6.6 weeks holiday (inclusive of bank holidays) - increasing with each year of service to a maximum of 7.6 weeks (pro rata for part-time employees)


• Cycle to work scheme


• Electric Vehicle Scheme


• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme


• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,100 employees and over 20,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, and Young Responders programmes).

Job Summary

As a Critical Care Transport Assistant, you’ll work in a co-located team including nurses, ANPs/ACPs, ODPs, doctors, and consultants to mobilise a critical care team to stabilise and transport patients between hospitals and Critical Care Units. You’ll be an integral part of the team, not just safely transporting everyone, but being involved in hands on patient care whilst supporting families too.

Already qualified? If you already hold the required Critical Care Transport Assistant and emergency response driving qualifications (or equivalent, SJA recognised qualifications), you could be eligible for an additional payment of up to £4,000 (subject to terms and conditions). Whether you're bringing existing experience or joining us to develop your skills through our fully funded training programme, you'll play a vital role in delivering outstanding care as part of our specialist Critical Care Transport team.

About you

• Hold a full UK manual driving licence (with C1 category), a minimum of 1 years driving experience and no more than 3 penalty points


• Hold and maintain an SJA Critical Care Transport Assistant qualification e.g. FREC3/FREC4/IREC3/IREC4 (to be obtained within probationary period if not held already)


• Hold, and maintain, IHCD D1/D2, BTEC Level 3 or a Level 3 Certificate in Emergency Response Ambulance Driving (CERAD) (to be obtained within probationary period if not held already)


• Experience of working with customers, patients, or clients in a positive manner


• Experience of managing conflict and de-escalating situations

About the Role

• Provide safe, stable transport to the clinical team, patient, and relative(s) throughout journeys, paying attention to the impact of the journey on the patient’s level of vulnerability


• Achieve and maintain competence in all relevant skills and knowledge. Be aware of skill fade and knowledge gaps and actively engage in Essential Education & CPD events, maintaining a personal development portfolio. You must complete all mandatory learning, online learning or face‑to‑face during the probationary period and then annually thereafter


• Ensure that the vehicle and equipment being used is fit for purpose, used correctly, is clean and report defects to the vehicle, equipment, and any other operational issues as soon as possible


• Work as an integral part of the Critical Care Transport team, representing SJA in the very best light at all times and supporting the NHS Clinical Team with tasks and procedures to the level you are trained and inducted to


• Render emergency aid, either as part of the clinical team or alone, or for incidents you encounter whilst in transit and support families of patients by providing accurate information, support, and advice whilst being sensitive to their emotional state


• Accurately complete all documentation relating to patients, vehicles, and equipment and submit it via the correct channels in a timely manner

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

St John Ambulance's commitments

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have seven networks including The Armed Forces Network, The Disability & Accessibility Network, The Family & Carers Network, The Heritage & Ethnicity Equity Network, LGBTQIA + Equity, The Multifaith Network & The Women’s Network. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.

• Hold a full UK manual driving licence (with C1 category), a minimum of 1 years driving experience and no more than 3 penalty points


• Hold and maintain an SJA Critical Care Transport Assistant qualification e.g. FREC3/FREC4/IREC3/IREC4 (to be obtained within probationary period if not held already)


• Hold, and maintain, IHCD D1/D2, BTEC Level 3 or a Level 3 Certificate in Emergency Response Ambulance Driving (CERAD) (to be obtained within probationary period if not held already)


• Experience of working with customers, patients, or clients in a positive manner


• Experience of managing conflict and de-escalating situations

£27,795.00 - Rest of England £30,906.00 - London