Crisis & Urgent Care Mental Health Advisor

Berkshire Healthcare NHS Foundation Trust

Slough

On-site

GBP 30,000 - 33,000

Full time

14 days+

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Benefits offered by this job

Flexible working options
Generous NHS pension
27 days annual leave rising with years
Wellbeing tools and discounts

Job summary

Berkshire Healthcare NHS Foundation Trust is recruiting a Mental Health Advisor for the Mental Health Community Services based in Slough. The post sits with the CRHTT East main Hub, offering frontline assessment and risk triage via telephone referrals and direct support to patients in crisis.

You will provide brief health advice, de-escalate crises, and empower patients and carers to manage symptoms at home under supervision.

Qualifications

  • Experience working in a secondary care setting or psychology background
  • Compassionate and caring
  • Likes working in a team

Responsibilities

  • Review referrals received by CRHTT (via NHS 111, patients, carers or other teams) and prioritise urgent cases.
  • Provide basic health advice to patients not requiring onward referral and support them in managing their symptoms at home under supervision.
  • Perform brief clinical risk and mental state assessments, provide brief psychological interventions and triage appropriately.
  • De-escalate crises and coach people in distress tolerance and emotional regulation strategies via telephone.

Job description

Berkshire Healthcare NHS Foundation Trust is recruiting a Mental Health Advisor for the Mental Health Community Services based in Slough. The post sits with the CRHTT East main Hub, offering frontline assessment and risk triage via telephone referrals and direct support to patients in crisis.

You will provide brief health advice, de-escalate crises, and empower patients and carers to manage symptoms at home under supervision.

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