Crisis Support Worker (Here For You Wakefield)

TN United Kingdom; Wakefield; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading organization in Wakefield is seeking a Crisis Support Worker to provide essential support to individuals facing emotional distress, including those at risk of self-harm. The role involves collaborating with emergency services and delivering 1-to-1 support to empower individuals and prevent future crises. The position offers a personal wellbeing budget, flexible working options, and a comprehensive benefits package, making it an excellent opportunity for those passionate about mental health and community support.

Benefits

Personal wellbeing budget

28 days annual leave + 8 bank holidays

Flexible working options

Cycle to work scheme

Access to counselling and 24/7 confidential staff helpline

Organisational staff away days

Inclusive maternity and parental policies

Staff and peer support networks

Additional leave for celebration days

Learning and personal development opportunities

Qualifications

• Experience supporting individuals with emotional distress, including those at risk of suicide.
• Ability to work with BAME and LGBTQ+ communities.

Responsibilities

• Work alongside emergency services to provide appropriate support.
• Deliver 1-to-1 support to de-escalate crises.
• Develop distraction and coping techniques.

Skills

Lived experience

Support experience

Crisis de-escalation

Job description

Job Title:

Crisis Support Worker (Here For You Wakefield), Wakefield

Location:

Wakefield, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

82354087dd55

Job Views:

2

Posted:

21.05.2025

Expiry Date:

05.07.2025

Job Description:

The Here For You service provides support to individuals who are struggling to cope and may have thoughts of self-harm or suicide, especially during evenings. The service operates 7 nights a week, 365 days a year, supporting people aged 16 or older across Kirklees, Leeds, and Wakefield.

Responsibilities:

• Work alongside emergency services, primary care, statutory, and third-sector community services to provide appropriate support, aiming to reduce reliance on A&E and section 136 suites.
• Deliver 1-to-1 support to de-escalate crises, listen to immediate concerns, and provide a calming, inclusive space for individuals to express themselves.
• Develop distraction and coping techniques to empower self-management and prevent future crises.

Requirements:

We seek candidates with lived experience and support experience for individuals with emotional distress, including those at risk of suicide and self-harm, and supporting BAME and LGBTQ+ communities.

Employee Benefits:

• Personal wellbeing budget
• 28 days annual leave (rising to 31 after 2 years) + 8 bank holidays (pro-rata)
• Flexible working options
• Cycle to work scheme
• Access to counselling and 24/7 confidential staff helpline
• Organisational staff away days focused on wellbeing and fun
• Inclusive maternity and parental policies and pay
• Staff and peer support networks
• Additional leave for celebration days
• Learning and personal development opportunities

Interview Date:

Monday, 7th July 2025

Organization:

Touchstone is a Third-Sector organization providing health and wellbeing services to over 10,000 people annually across diverse communities in Yorkshire.