Crisis Support Worker for Young People

Paragon Social Care; Peterborough; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading company in youth support is seeking a Crisis Support Worker to provide dedicated assistance to young individuals facing emotional distress. In this vital role, you will deliver compassionate, person-centered support as part of a specialized team. The position is challenging yet rewarding, requiring strong communication, resilience, and a commitment to making a positive impact on young lives.

Benefits

Supportive and inclusive working environment

Competitive hourly rate with progression opportunities

Ongoing professional development and training

Clinical supervision and reflective practice sessions

Casual dress code

Referral bonus packages

Qualifications

• Experience working with young people in crisis or with complex mental health needs.
• Understanding of trauma-informed and person-centered approaches.
• Full UK driving license and access to a vehicle.

Responsibilities

• Deliver high-quality, person-centered crisis interventions to young people.
• Support young individuals in emotional or psychological crises.
• Work as part of a 24/7 support team in solo provisions.

Skills

Communication

Calm Under Pressure

Empathy

Resilience

Education

Qualifications in Mental Health, Youth Work, or Psychology

Job description

About Us

At Paragon Social Care, we are committed to supporting young people through the most challenging moments of their lives. We believe that no one should face a mental health crisis alone. Our team provides compassionate, responsive, and youth-centered support for individuals aged 11-17 experiencing acute emotional distress or mental health difficulties.

The Role

We are seeking an empathetic, resilient, and proactive Crisis Support Worker to be apart of our specialist team supporting a vulnerable young person on a long term basis. You will play a vital role in delivering high-quality, person-centered crisis interventions to young people as part of a 24/7 support package in a solo provision.

You’ll work directly with young people experiencing emotional or psychological crises, helping them feel heard, supported, and safe. This role is fast-paced, emotionally demanding, and incredibly rewarding.

Could you be the right fit for us?

• Do you have experience working with young people in crisis or with complex mental health needs- experience?
• Do you have strong communication skills and the ability to remain calm under pressure?
• Do you believe every young person deserves to feel safe, supported, and have a true sense of belonging?
• Do you have an understanding of trauma-informed and person-centered approaches?
• Are you flexible with your working rota and will be able to work evenings, weekends and at short notice?
• Do you hold a full UK driving license and have access to your own vehicle?

Experience within prison services, secure setting or hospital would be a bonus as well as mental health, youth work, social care, or psychology qualifications.

If you have answered yes to all questions, please apply as we would love to hear from you!

What We Offer

• A supportive, inclusive, and trauma-informed working environment
• A competitive hourly rate with great opportunities for progression
• Ongoing professional development and training
• Clinical supervision and reflective practice sessions
• Opportunity to make a tangible difference in the lives of young people
• Casual dress – Wear something that is comfy, appropriate, and allows you to complete the job to the best of your ability
• Referral bonus packages – We want to give back to you as a support staff, recommend a friend when you come on board for a great referral bonus

Apply Now

Join a team that believes in hope, compassion, and resilience. If you're passionate about making a difference for young people when they need it most, we want to hear from you.