Crisis Support Worker for Young People

Paragon Social Care; Chatteris; On-site; GBP 40,000 - 60,000; Full time

Job summary

Paragon Social Care is seeking an empathetic Crisis Support Worker to assist vulnerable young individuals in crisis. The role involves delivering compassionate, responsive interventions to support emotional wellness, working as part of a dedicated team. Ideal candidates will have experience in mental health settings and a commitment to fostering a safe and supportive environment.

Benefits

Supportive working environment

Competitive hourly rate

Ongoing professional development

Clinical supervision

Casual dress code

Referral bonus packages

Qualifications

• Experience working with young people in crisis.
• Ability to remain calm under pressure.
• Understanding of person-centered approaches.

Responsibilities

• Deliver high-quality, person-centered crisis interventions.
• Work directly with young people in emotional or psychological distress.
• Provide support as part of a 24/7 crisis intervention team.

Skills

Communication skills

Crisis intervention

Trauma-informed approaches

Flexibility

Education

Mental health qualification

Youth work qualification

Social care qualification

Psychology qualification

Job description

At Paragon Social Care, we are committed to supporting young people through the most challenging moments of their lives. We believe that no one should face a mental health crisis alone. Our team provides compassionate, responsive, and youth-centered support for individuals aged 11-17 experiencing acute emotional distress or mental health difficulties.

The Role

We are seeking an empathetic, resilient, and proactive Crisis Support Worker to be apart of our specialist team supporting a vulnerable young person on a long term basis. You will play a vital role in delivering high-quality, person-centered crisis interventions to young people as part of a 24/7 support package in a solo provision.

You’ll work directly with young people experiencing emotional or psychological crises, helping them feel heard, supported, and safe. This role is fast-paced, emotionally demanding, and incredibly rewarding.

Requirements

Could you be the right fit for us?

• Do you have experience working with young people in crisis or with complex mental health needs- experience?
• Do you have strong communication skills and the ability to remain calm under pressure?
• Do you believe every young person deserves to feel safe, supported, and have a true sense of belonging?
• Do you have an understanding of trauma-informed and person-centered approaches?
• Are you flexible with your working rota and will be able to work evenings, weekends and at short notice?
• Do you hold a full UK driving license and have access to your own vehicle?

Experience within prison services, secure setting or hospital would be a bonus as well as mental health, youth work, social care, or psychology qualifications.

If you have answered yes to all questions, please apply as we would love to hear from you!

What We Offer

• A supportive, inclusive, and trauma-informed working environment
• A competitive hourly rate with great opportunities for progression
• Ongoing professional development and training
• Clinical supervision and reflective practice sessions
• Opportunity to make a tangible difference in the lives of young people
• Casual dress – Wear something that is comfy, appropriate, and allows you to complete the job to the best of your ability
• Referral bonus packages – We want to give back to you as a support staff, recommend a friend when you come on board for a great referral bonus

Apply Now

Join a team that believes in hope, compassion, and resilience. If you're passionate about making a difference for young people when they need it most, we want to hear from you.