Crisis Support Quality & Coaching Lead
Citizens Advice Ltd
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Benefits offered by this job
Job summary
Citizens Advice LeicesterShire is looking for a Supervisory lead to support advisers and assessors within our new Crisis Resilience Team across Charnwood, North West Leicestershire and Hinckley and Bosworth. You'll monitor quality, guide staff, and help volunteers develop confidence to deliver high‑quality advice face to face, in the community or remotely.
This permanent, hybrid role offers flexible working patterns with the option of full-time or part-time hours.
Job description
Citizens Advice LeicesterShire is looking for a Supervisory lead to support advisers and assessors within our new Crisis Resilience Team across Charnwood, North West Leicestershire and Hinckley and Bosworth. You'll monitor quality, guide staff, and help volunteers develop confidence to deliver high‑quality advice face to face, in the community or remotely.
This permanent, hybrid role offers flexible working patterns with the option of full-time or part-time hours.
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