Crisis Recovery Worker

TN United Kingdom; Ashford; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking compassionate Crisis Recovery Workers to join their dynamic team. This role involves providing person-centered emotional support to individuals facing mental health challenges. The ideal candidate will have a Level 3 qualification in health and social care and experience in assessing risks, making decisions under pressure, and collaborating with external agencies. With a focus on recovery and social inclusion, you will play a vital role in promoting independence and well-being. Join a forward-thinking organization that values its workforce and is committed to making a positive impact in the community.

Benefits

Competitive salaries with annual reviews

25 days annual leave

Enhanced occupational sick pay

Access to pension scheme

Family-friendly working arrangements

Wellbeing resources

Life assurance

Blue Light Card discounts

Recognition schemes

Tailored induction and development

Qualifications

• Minimum Level 3 qualification in health and social care or equivalent.
• Experience in assessing risks and support needs.

Responsibilities

• Provide high-quality, recovery-focused support to clients.
• Collaborate with partners to meet individual needs.

Skills

Assessing situations

Decision making under pressure

Effective communication

Data recording

Risk assessment

Developing safety plans

Collaboration with agencies

Education

Level 3 qualification in health and social care

Job description

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Hours of work:

We are looking for 1 x 25 hours per week and 1 x 16 hours per week position. In the form, please specify which hourly variant is right for you.

Working hours:

6pm to 12am over a 7 day working week.

Location:

Ashford Safe Haven, Paula Carr Centre, William Harvey Hospital, Kennington Road, Willesborough, Ashford, TN24 OLZ

About the role:

We have an exciting opportunity for a Crisis Recovery Worker to join our dynamic, growing team at our Ashford Safe Haven.

Ashford Safe Haven delivers an out of hours crisis alternative service to people struggling with their mental health. We offer person-centred emotional support and guidance to individuals who access our service. We seek experienced and compassionate individuals to provide high-quality, recovery-focused support to clients with diverse mental health needs, including learning disabilities, physical health issues, and substance misuse, while promoting independence and social inclusion.

About you:

To succeed, you will need a minimum Level 3 qualification in health and social care or equivalent. You should demonstrate experience in:

• Assessing situations to determine risks and support needs.
• Making decisions under pressure and communicating effectively with support recipients.
• Accurately recording contacts, visits, and calls on electronic systems.
• Working in line with performance targets and contractual requirements, providing data and case studies as needed.
• Participating in individual risk assessments and reviews.
• Developing and implementing action and safety plans tailored to individual needs.
• Encouraging individuals to understand and manage factors affecting their mental wellbeing and physical health.
• Collaborating with partners and external agencies to meet individual needs and ensure safety.

About us:

Mental Health Matters is a national charity providing innovative mental health support for individuals and communities. We offer a diverse range of services, and our staff contribute to positive change, improved mental health, and breaking down barriers.

Our organization is people-focused, valuing both our workforce and the people we support. We are committed to a talented workforce making a positive community impact.

What we offer you:

• Competitive salaries with annual reviews
• 25 days annual leave, increasing with service, plus bank holidays
• Enhanced occupational sick pay
• Access to our pension scheme
• Family-friendly and flexible working arrangements
• Wellbeing resources including EAP, Virtual GP, and more
• Life assurance and free will writing service
• Blue Light Card and charity discounts
• Tickets for Good access
• Recognition and celebration schemes
• Tailored induction, personal development, and career pathways

How to apply:

Interested candidates should apply via our online form, answer all mandatory questions, and upload a personal statement addressing the person specification. Personal information collected is for fair and accessible opportunity purposes.

Closing date: 16th May 2025 (subject to change based on application volume)