Crisis & Recovery Support Worker

Creative Support; Liverpool City Region; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Probationary bonus

Pension contributions

28 days Annual Leave

Enhanced DBS paid

Job summary

Creative Support is recruiting a Crisis & Recovery Worker in Liverpool City Centre to support individuals in mental health crisis, operating from 6pm daily in collaboration with Merseycare and other agencies.

The role focuses on practical and emotional support, helping clients gain independence and confidence, with a recovery-focused approach and close multi-professional collaboration. A driving licence is desirable.

Qualifications

• Experience working with individuals with mental health needs is essential.
• A clean driving licence and access to a car is desirable.

Responsibilities

• Provide practical and emotional support to service users in a mental health crisis.
• Identify and access opportunities for service users to gain independence and confidence.
• Work with service users in a recovery-focused manner, aligned with support and risk plans.
• Collaborate with other professionals to deliver a consistent service and maximize outcomes.

Skills

Crisis support

Empathy

De-escalation

Driving licence

Job description

£12.85 per hour

Liverpool, Merseyside

Full-Time/Part-Time

We are looking for passionate, committed, and highly motivated Crisis & Recovery Workers to join our service in Liverpool City Centre. This service operates in collaboration with Merseycare, the local police force, crisis teams, and other agencies to offer a new night time crisis prevention service for individuals with mental health conditions.

Our service aims to provide a safe and secure environment for individuals at a crisis point in their mental health. Operating from 6pm every day of the year, our goal is to reduce hospitalizations, dependency on A&E departments and police resources. Utilizing a social model of support, our staff team will employ appropriate de-escalation and support techniques while promoting clients’ abilities to manage their coping strategies.

As a Crisis and Recovery Worker, you will provide practical and emotional support to service users in or facing a mental health crisis. You will identify and access opportunities for service users to gain independence and confidence. You will work with service users in a recovery-focused manner, aligned with their support and risk management plans. Collaboration with other professionals to deliver a consistent and coordinated service, maximizing outcomes for service users, is essential.

Experience working with individuals with mental health needs is essential. A warm personality and the ability to work in a person-centred manner, even in high-stress situations, are crucial. A clean driving licence and access to a car is desirable.

Vacancy Reference Number: 97061

Creative Support’s Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework.

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received an Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.