Crisis Line Team Lead – Mental Health, Worthing

Sussex Partnership NHS Foundation Trust; Seaford; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Excellent NHS Pension

Generous holiday entitlement

NHS discounts

Free parking on-site

Psychological support via wellbeing

Inclusive, supportive workplace

Job summary

Sussex Partnership NHS Foundation Trust is seeking an experienced SMHL Team Lead (Band 7) for the Crisis Line/111MH Option. You will provide clinical and managerial leadership, supervise and support a growing team, and drive policy and training initiatives across Sussex.

The role requires strong risk management, ability to work autonomously, and a passion for supporting individuals in crisis. Office-based at Worthing with varied shifts including early, afternoon, and night slots to cover seven

Qualifications

• Be experienced in risk assessment and management.
• Be comfortable in a fast-paced and varied role.
• Have ability to work autonomously.
• Registered with their relevant professional body (NMC/HCPC/Social Work England).

Responsibilities

• Supervise and support an evolving team taking calls and assisting callers in self-defined crises across Sussex.
• Lead on quality audits within the team and provide regular feedback to staff.
• Develop and participate in a supervision structure for team members and ensure staff compliance with professional regulations.
• Run a training programme for substantive and bank staff and ensure all mandatory training is completed.
• Contribute to feedback loops with the organisation through team briefs and other communication routes.
• Participate in working groups or service development forums to develop policies, protocols or guidelines and share across care groups.
• Ensure data measures (quantitative/qualitative) are produced, monitored and reviewed with the team.
• Lead on designated projects as required.

Skills

Risk assessment

Team leadership

Autonomous working

Crisis line experience

Job description

Sussex Partnership NHS Foundation Trust is seeking an experienced SMHL Team Lead (Band 7) for the Crisis Line/111MH Option. You will provide clinical and managerial leadership, supervise and support a growing team, and drive policy and training initiatives across Sussex.

The role requires strong risk management, ability to work autonomously, and a passion for supporting individuals in crisis. Office-based at Worthing with varied shifts including early, afternoon, and night slots to cover seven