Team Lead- NHS 111

Sussex Partnership NHS Foundation Trust; Seaford; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Excellent NHS Pension

Generous holiday entitlement

NHS discounts

Free parking on-site

Psychological support via wellbeing

Inclusive, supportive workplace

Job summary

Sussex Partnership NHS Foundation Trust is seeking an experienced SMHL Team Lead (Band 7) for the Crisis Line/111MH Option. You will provide clinical and managerial leadership, supervise and support a growing team, and drive policy and training initiatives across Sussex.

The role requires strong risk management, ability to work autonomously, and a passion for supporting individuals in crisis. Office-based at Worthing with varied shifts including early, afternoon, and night slots to cover seven

Qualifications

• Be experienced in risk assessment and management.
• Be comfortable in a fast-paced and varied role.
• Have ability to work autonomously.
• Registered with their relevant professional body (NMC/HCPC/Social Work England).

Responsibilities

• Supervise and support an evolving team taking calls and assisting callers in self-defined crises across Sussex.
• Lead on quality audits within the team and provide regular feedback to staff.
• Develop and participate in a supervision structure for team members and ensure staff compliance with professional regulations.
• Run a training programme for substantive and bank staff and ensure all mandatory training is completed.
• Contribute to feedback loops with the organisation through team briefs and other communication routes.
• Participate in working groups or service development forums to develop policies, protocols or guidelines and share across care groups.
• Ensure data measures (quantitative/qualitative) are produced, monitored and reviewed with the team.
• Lead on designated projects as required.

Skills

Risk assessment

Team leadership

Autonomous working

Crisis line experience

Job description

We are looking for an experienced SMHL Team Lead (Band 7) at our Crisis Line/111MH Option service. The service is a 24/7 mental health crisis line for anyone who may be in crisis and in urgent need of help with their mental health.

To be successful in this role you will share our passion, desire and empathetic approach to supporting people of all ages with complex mental health needs.

• Be experienced in risk assessment and management
• Be comfortable in a fast-paced and varied role
• Have ability to work autonomously

This role is suitable for Registered Mental Health Nurses, Occupational Therapists and Social Workers who are registered with their relevant professional body (NMC/HCPC/Social Work England).

We have a new office base in Worthing and there will be a requirement to be office based as a part of this role.

You will be required to supervise and support an evolving and growing team who are taking calls and supporting callers in self-defined crises across Sussex.

For this role you will be required to work a mixture of shifts over the seven-day period. However, we do our best to fulfil our service requirement and ensure our team work the hours that suit their home life where we can. If it works for you and works for the role, we’ll do our best to make it happen.

Our Current shifts patterns are Early (07:00-15:00), L1 (13:00-21:00), L4 (16:00-00:00), Night (20:45-07:15)

More information can be found on the attached Job Description.

We are looking for a motivated leader for the management of both operational and clinical matters including the review and development of policy relating to practice.

The post holder will provide clinical and managerial leadership to monitor and develop the practice of SMHL staff.

They will be required to develop and participate in the delivery of a supervision structure for team members and within this process ensuring staff within the service area are compliant with professional regulations.

They will take a lead on quality audits within the team and provide regular feedback to staff.

We are looking for staff confident in running a training programme for both substantive and bank staff and also ensuring all mandatory training is undertaken.

To ensure feedback loops with the organization through team brief and other communication routes within the care group.

The post holder will participate in working groups or service development forums to develop policies, protocols or guidelines relevant to multidisciplinary / multi agency clinical team and to ensure any such development is shared across relevant care groups or identified staff groups.

They will ensure quantitative and qualitative data measures (relevant to your care group) are produced, monitored and reviewed with the team, ensuring staff involvement.

They will lead on designated projects as required.

Career Progression:

We know that building on your personal and professional development are key to providing the best patient care. We are committed to providing a working environment where you can progress your career, build your knowledge base and develop your skillset.

Living and working in East Sussex:

Our staff know how amazing it is to live and work in East Sussex and we’d love you to experience that too by coming to work with us.

East Sussex offers an attractive mix of rolling countryside, picturesque coastline, vibrant towns such as Hastings and Brighton. It also has excellent connections to London and Gatwick Airport

If you need to relocate, we know this can be a massive decision for you and your family. You can rest assured that we will do our best to support you every step of the way.

Key Benefits:

• Excellent NHS Pension
• Generous holiday entitlement (starting at 27 days + 8 bank holidays)
• Access to a host of NHS discount schemes (Blue Light Card, Health Service discounts, discounted petrol etc.)
• Free parking on-site
• Access to full psychological support, via our internal wellbeing team

Equality, Diversity and Inclusion:

Sussex Partnership NHS Foundation Trust is committed to becoming a diverse employer and inclusive workplace in which people from all backgrounds can belong and pursue enriching careers. I

For more information on the SPFT Recruitment Process and FAQs please:

For further details / informal visits contact: Name: Lynda Mullins Job title: Service Manager NHS 111 /MHO Email address: [e-mail] Telephone number: 07388 227 959

Please contact me to discuss the role.