Crisis Data & Intelligence Lead for Reputation Strategy

Freud Communications Limited; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Freud Communications Limited is seeking an Associate Director for its crisis and issues practice, focusing on data, intelligence and investigative work to underpin senior counsel. The role involves turning complex information into clear, actionable advice for global clients across multiple sectors.

You will work on high-profile issues, develop monitoring dashboards, and provide evidence-led counsel in high-pressure environments, including 24/7 crisis support where required.

Qualifications

• Substantial experience in corporate communications, issues management or crisis communications.
• Experience using data and intelligence to inform communications decisions.
• Ability to produce landscape reports and risk assessments for senior audiences.

Responsibilities

• Build, manage and interpret media and social monitoring dashboards using data to track narratives and risk.
• Combine monitoring with wider intelligence sources to map the reputation landscape.
• Conduct investigative due diligence on individuals and organisations using public records.
• Create and present reports with evidence-led recommendations for senior stakeholders and clients.
• Provide immediate communications support on live issues, including out-of-hours responses.
• Collaborate with crisis leads to shape response strategies grounded in data and insights.
• Stress-test crisis strategies through workshops and scenario planning.

Skills

Crisis communications

Data-led insights

Media intelligence

Investigation techniques

Stakeholder management

Narrative analysis

Job description

Freud Communications Limited is seeking an Associate Director for its crisis and issues practice, focusing on data, intelligence and investigative work to underpin senior counsel. The role involves turning complex information into clear, actionable advice for global clients across multiple sectors.

You will work on high-profile issues, develop monitoring dashboards, and provide evidence-led counsel in high-pressure environments, including 24/7 crisis support where required.