Crisis Care Practitioner - Urgent Mental Health (NHS)

West London Mental Health Trust; Southall; On-site; GBP 46,000 - 54,000; Full time

Job summary

West London NHS Trust is recruiting a Crisis Care Practitioner (Social Worker) to provide urgent mental health assessments and interventions for individuals contacting the MH SPA and NHS1112 crisis services. The post involves high-risk triage, time-sensitive decision making, and coordination with GP practices, police, and ambulance services.

The role requires autonomous clinical judgment, risk formulation, and compassionate, patient-centered care within a fast-paced environment and across

Responsibilities

• Managing complex and high risk triage calls, undertaking robust mental health and risk assessments in time-sensitive situations
• Completing face to face community assessments for patients requiring urgent in person review
• Formulating risk management and crisis plans to support safe and effective patient care
• Working autonomously to make clinical decisions within a fast paced environment
• Liaising with partner agencies including GP’s, police, ambulance services, emergency departments and community mental health teams to coordinate safe care pathways
• Supporting and guiding junior staff with clinical decision making and risk formulation
• Managing referrals effectively to ensure patients access the most appropriate service and unnecessary hospital admissions are avoided
• Maintaining accurate, contemporaneous clinical documentation and records
• Contributing to service improvement and ongoing development of crisis pathways

Job description

West London NHS Trust is recruiting a Crisis Care Practitioner (Social Worker) to provide urgent mental health assessments and interventions for individuals contacting the MH SPA and NHS1112 crisis services. The post involves high-risk triage, time-sensitive decision making, and coordination with GP practices, police, and ambulance services.

The role requires autonomous clinical judgment, risk formulation, and compassionate, patient-centered care within a fast-paced environment and across