Crisis Care Nurse

West London NHS Trust; London Borough of Hounslow; On-site; GBP 38,000 - 52,000; Full time

Job summary

West London NHS Trust is seeking a post holder to assess, coordinate and deliver high-quality mental health services for patients under CATT, including crisis intervention in the community and gatekeeping for inpatient wards and recovery houses.

The role includes developing care pathways, promoting evidence-based practice, and liaising with carers, emergency services and third-sector partners to ensure rapid, safe care.

Responsibilities

• Contribute to the assessment of physiological and/or psychological functioning.
• Contribute to planning, delivery and monitoring of interventions and/or treatments.
• Discuss the assessment with the work team and understand their own role in the overall assessment and activities.
• Respect individuals' dignity, wishes and beliefs and obtain consent for the assessment.
• Identify appropriate methods, techniques and equipment for different activities considering risks.
• Undertake and record assessment activities as agreed with the care team, following protocols and legislation.
• Report assessment findings to the relevant people and offer insights into health and well‑being needs; suggest required treatment.
• Maintain awareness of medicine management policy and ensure adherence to guidance and updated national/local directives.

Job description

The post holder will be responsible for the assessment, co-ordination and the delivery of a high quality mental health service for patients under the care of CATT who required assessment by secondary mental health services for pathway planning, brief interventions (up to 12 weeks), crisis intervention in the community, or gate keeping for the inpatient wards and community recovery house with the emphasis for potential providing home treatment.

The post holder will be involved in the on-going development of services, to ensure that the most relevant care pathway and care plan is devised to provide access to urgent and crisis care. They will be active in the promotion and use of evidence-based practice through the provision of clinical advice and support; acting as a role model; and providing education and training where appropriate. They will liaise closely with carers, both statutory and non-statutory services, emergency services, and 3rd sector services.

They will liaise closely with local services Single Point of Access providing rapid response to mental health crisis situations where necessary and appropriate to decrease the number of unnecessary presentations to A&E. The post holder will also deliver supervision for junior colleagues. To work within a 24 hour 7 day a week rota system, ensuring that a comprehensive service is provided to patients and robust gatekeeping is maintained.

Main duties of the job

• To contribute to the assessment of physiological and/or psychological functioning.
• To contribute to planning, delivery and monitoring interventions and/or treatments
• To discuss the assessment to be undertaken with the work team and understand his/her own role in the overall assessment and the activities to be undertaken.
• To respect individuals' dignity, wishes and beliefs and obtain their consent for the assessment to be undertaken.
• To identify appropriate methods, techniques and equipment for different activities taking into account any risks.
• To undertake and record assessment activities as agreed with the care team, following established protocols/procedures and consistent with legislation, policies and procedures.
• To report assessment findings in the appropriate format to the people who need them.To offer to the team his/her own insights into the health and well-being needs and wishes of the service users and make suggestions on the treatment that might be needed.
• To maintain awareness of Trust medicine management policy and protocols and ensure adhered to practice guidance, as they are updated and respond to national and local guidance.

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.