Senior Crisis Care Nurse

West London Nhs Trust; England; On-site; GBP 56,000 - 63,000; Full time

Job summary

West London NHS Trust is recruiting a Senior Practitioner for the CATT team to lead assessments and home-based treatment for mental health patients. You will work with a multi-disciplinary team, provide crisis intervention, and gatekeeping for inpatient wards and community recovery.

The post requires leadership across a 24/7 rota and collaboration with the Single Point of Access to ensure timely response and robust gatekeeping. UK registration is essential.

Qualifications

• Registered professional in mental health care (Nurse/Social Worker/OT).
• Mentorship qualification is essential.
• Evidence of post-registration development and experience.
• Experience in acute mental health or community/crisis care.

Responsibilities

• Assess, co-ordinate and deliver high quality mental health care.
• Plan care pathways and crisis interventions; provide gatekeeping for inpatient wards and community recovery.

Skills

Risk management

Working under pressure

Multi-disciplinary teamwork

Telephone triage

Education

Registered professional

Mentorship qualification

Post-registration development

Relevant post-registration experience

Health care degree (desirable)

KUF training (desirable)

Tools

RiO system

Accredited customer service training

Job description

Job Summary

As a Senior Practitioner, you will gain a variety of experience as a key member of the community healthcare team and be part of a multi-disciplinary service that other teams call on for help. Working in this service places you on the frontline of community mental health service and will enable you to respond to a variety of clinical needs at short notice.

Our goal is to develop highly motivated, professional staff who will work in partnership with patients. As a service we want to promote and encourage positive community relationships. We believe in embracing the expertise of our staff and making a difference to the lives of our patients.

This leadership role in CATT consists of assessments and also brief home-based treatment to people with mental health problems at risk of admission to hospital.

As a member of CATT, you will work closely with local services Single Point of Access who provide triage for every new referral to the service.

The post holder will work within a 24 hour rota system -- ensuring that a comprehensive service is provided to patients 365 days a year, an excellent interface with the Single Point of Access and other significant interfaces is maintained and robust gatekeeping at all times.

The team is fast paced and outcome focussed so a 'can do' attitude and a willingness to get stuck in are a must.

Main duties of the job

The post holder will be responsible for the assessment, co-ordination and the delivery of a high quality mental health service for patients under the care of CATT who required assessment by secondary mental health services for pathway planning, crisis intervention in the community, or gate keeping for the inpatient wards and community recovery house with the emphasis for potential providing home treatment.

The post holder will be involved in the on-going development of services, to ensure that the most relevant care pathway and care plan is devised to provide access to urgent and crisis care. They will be active in the promotion and use of evidence-based practice through the provision of clinical advice and support; acting as a role model; and providing education and training where appropriate.

They will liaise closely with carers, both statutory and non-statutory services, emergency services, and 3rd sector services. They will liaise closely with local services Single Point of Access providing rapid response to mental health crisis situations where necessary and appropriate to decrease the number of unnecessary presentations to A&E.

The post holder will also deliver supervision for junior colleagues. To work within a 24 hour 7 day a week rota system, ensuring that a comprehensive service is provided to patients and robust gatekeeping is maintained.

About us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as 'Good' overall by the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Details

Date posted: 26 October 2026

Pay scheme: Agenda for change

Band: Band 7

Salary: £55,524 to £62,652 a year Per Annum inclusive

Contract: Permanent

Working pattern: Full-time

Reference number: 222-HOU-291

Closing date: 09 November 2026

Person Specification

Qualifications

• Essential: Registered Professional (Mental Health Nurse, Social Worker or OT).
• Essential: Mentorship qualification.
• Essential: Evidence of post registration further development.
• Essential: Relevant post registration experience.
• Desirable: Degree in Health Care related subject.
• Desirable: Qualification in psychosocial interventions in mental health.
• Desirable: KUF training

Experience

• Essential: Post qualification experience to include appropriate experience within an acute mental health care setting and / or significant experience within community, crisis care, or liaison psychiatry.
• Essential: Experience of working with other professions within a multi-disciplinary team
• Essential: To understand and have experience of risk management
• Essential: Experience of working independently
• Desirable: Advanced Assessment Skills training
• Desirable: Experience with telephone triage within a Single Point of Access Service
• Desirable: Experience of Psychiatric Liaison services

Knowledge & Skills

• Essential: Knowledge of relevant mental health law.
• Essential: Knowledge of adult and children safeguarding requirements.
• Desirable: Knowledge of RiO patient record system.
• Desirable: Accredited training in customer service

Personal Qualities

• Essential: Ability to work under pressure
• Essential: Punctual & Good attendance record
• Essential: Keen to learn new skills and to share learning with others.
• Desirable: Evidence of self-development
• Desirable: Evidence of assisting others to develop

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer Contact Details

For questions about the job, contact: Home Treatment Team Manager, Nana Poku, [e-mail], 07903030886

Employer's website: https://www.westlondon.nhs.uk