Criminal Justice and Outreach Practitioner

Via Community Ltd; Harrow; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Via Harrow is recruiting a Criminal Justice and Outreach Practitioner to join our Harrow service. The role involves working in a hybrid model within a multidisciplinary team to support men and women pre- and post-release, improving continuity of care and engagement with drug and alcohol services.

You will help people rebuild lives, reconnect with family and friends, and plan pathways to work or education, while demonstrating compassion, good communication, and the ability to stay calm under

Qualifications

• Compassion for people in recovery and strong interpersonal skills.
• Excellent verbal and written communication abilities.
• Ability to stay calm under pressure in challenging situations.
• Good listening skills and empathy in sensitive contexts.

Responsibilities

• Improve continuity of care and reduce reoffending.
• Empower clients on their recovery journey within a hybrid team.
• Build strong relationships with prison substance misuse teams and community services.

Skills

Compassion

Communication skills

Calm under pressure

Active listening

Job description

Criminal Justice and Outreach Practitioner Job 0449

Job Reference: JOB0449

Location: Harrow

Salary: £29,998 - £33,935 per annum, including London Weighting where applicable

Vacancy Type: Permanent/Full Time

Working Hours: 37.5

Application Deadline: Thursday, October 1, 2026

Job Summary

Who we are

At Via, our mission is to provide the best health and wellbeing support to as many people as possible, helping them to change their lives for the better.

Last year, we supported over 11,000 people across the UK affected by alcohol and drug use. Everything we do is driven by our values:

• Care. Care for people is at the heart of everything we do.
• Be human. We are accessible, genuine and humble. Always learning.
• Do the right thing. We’re open, honest and inclusive. We get things done.

We want to recruit the very best talent. We believe in nurturing a positive workplace culture where our colleagues feel valued, recognised, empowered, and supported.

What we’re looking for

This is an exciting opportunity to join a fast-paced and growing organisation.

We’re looking for a Criminal Justice and Outreach Practitioner to join our Via Harrow service.

As a Criminal Justice and Outreach Practitioner, you’ll play a vital role in improving continuity of care, reducing reoffending, and empowering people on their recovery journey. Working within a hybrid model, you’ll be part of a flexible, multi-disciplinary team supporting men and women pre- and post-release. You’ll build strong relationships with prison substance misuse teams and community services to support seamless transitions and sustained engagement with drug and alcohol support.

This is not just a job – you’ll help people rebuild their lives, reconnect with their family and friends, return to work or education, and much more.

We’re looking for individuals with compassion, good communication skills and the ability to stay calm under pressure.

If you’re someone who is a good listener, stays curious, and wants to make a difference, we’d love to hear from you.

Deadline: 1st of October 2026 at midnight

Salary: £ 29,998 – 33,935 inc OLW Band 4 spine 10,13,16

Vacancy type: Permanent

Working hours: Monday – Friday 9am to 5pm

Julia and Natacha are happy to talk through this role, what a typical day might look like, development opportunities, and Via’s national network; you can reach them on [e-mail] or [e-mail].

Job Profile

Job Profile document