CRHT Team Administrator

Black Country Healthcare NHS Foundation Trust; West Bromwich; On-site; GBP 22,000 - 28,000; Full time

Job summary

Black Country Healthcare NHS Foundation Trust is seeking a capable administrator to provide comprehensive secretarial and administrative support across multiple disciplines and services. The role will help teams run efficiently by managing queries, arranging communications, and supporting documentation.

You will produce reports and letters, maintain diaries and filing systems, process referrals, post, and procure supplies using E-Series, and assist with audits and minutes for meetings.

Qualifications

• Provides comprehensive secretarial and administrative support across multiple disciplines/services.
• Manages diary and meeting coordination.
• Handles post, filing, and records management in line with procedures.
• Produces reports and letters according to procedures and guidelines.
• Processes client referrals and related documentation.
• Procures supplies and manages office procedures via E-Series.

Responsibilities

• Act as a point of reference for incoming telephone calls and queries, taking appropriate action personally, taking detailed messages as required or redirecting as necessary.
• Producing reports and letters in accordance with team/serviceprocedures/guidelines.
• Carry out general administrative and clerical functions including photocopying, filing, archiving as required.
• Effective and safe use of virtual fax following team/service procedures for processing/storage of electronic information.
• Process the client referral system and associated documentation inaccordance with local operating procedures and systems.
• Maintain effective and efficient team/service systems and office procedures, including procurement of supplies, stationery requirements, printed stationery and other ad hoc items as required via E-Series.
• Maintain effective diary management as required by Team Leads /Management.
• Process incoming/outgoing post, taking appropriate action as necessary, recording in accordance with operational procedures.
• Maintain an efficient filing and records system, encompassing medicalsecretarial and health records services as required.
• Collate statistical information, prepare returns, support audit processes and provide project support where appropriate to grade as required bymanagement.
• Take notes or minutes, prepare agenda and action logs to support meetings as required as defined by local or operational procedures.

Skills

Telephone handling

Report writing

Administrative support

Diary management

Post handling

Filing & records

Statistics & audits

Minute taking

Communication

Tools

E-Series

Virtual fax

Job description

The post holder will provide a comprehensive secretarial and administrative support across various disciplines/services within the Trust to enable them to function efficiently and effectively.All duties outlined are appropriate to the grade and the actual duties will bedetermined by the individual service/team.,

• ? Act as a point of reference for incoming telephone calls and queries, taking appropriate action personally, taking detailed messages as required or redirecting as necessary.
• ? Producing reports and letters in accordance with team/serviceprocedures/guidelines.
• ? Carry out general administrative and clerical functions including photocopying, filing, archiving as required.
• ? Effective and safe use of virtual fax following team/service procedures for processing/storage of electronic information.
• ? Process the client referral system and associated documentation inaccordance with local operating procedures and systems.
• ? Maintain effective and efficient team/service systems and office procedures, including procurement of supplies, stationery requirements, printed stationery and other ad hoc items as required via E-Series.
• ? Maintain effective diary management as required by Team Leads /Management.
• ? Process incoming/outgoing post, taking appropriate action as necessary, recording in accordance with operational procedures.
• ? Maintain an efficient filing and records system, encompassing medicalsecretarial and health records services as required.
• ? Collate statistical information, prepare returns, support audit processes and provide project support where appropriate to grade as required bymanagement.
• ? Take notes or minutes, prepare agenda and action logs to support meetings as required as defined by local or operational procedures.

At Black Country Healthcare NHS Foundation Trust, we're building a high-calibre, diverse and inclusive mental health workforce. One that will give talented professionals like you the opportunity to shape an outstanding service that will transform community mental healthcare and deliver happier and healthier lives all across our communities.

The Trust is rated 'Good' from CQC (Care Quality Commission) and will become the lead provider for mental health services across The Black Country . We have recently invested in newly created clinical divisions and are currently developing new models of integrated primary and secondary care for adults and older adults, as well launching a far-reaching inpatient strategy, working to eradicate dormitories and building new facilities.

This ambitious model is multi-agency and multi-disciplinary, opening the door for you to work in a collaborative and flexible way with partners, service users, carers and their families.

The Trust offers a flexible approach to working, opportunity for development and training, regular supervision, and annual personal development reviews.