Crew Member

TN United Kingdom; Castleford; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic crew members who are passionate about providing exceptional customer service and quality food. In this vibrant role, you'll be part of a dynamic team, working across various stations to ensure every customer enjoys their experience. With opportunities for career growth and a supportive environment, this position offers a chance to develop your skills while enjoying a range of exciting perks. Join a company that values integrity, enthusiasm, and teamwork, and be part of a family-oriented culture where your contributions truly matter.

Benefits

Paid breaks

Free meal on shift

28 days paid holiday

Employee discount program

Development opportunities

Enhanced Maternity & Paternity Leave

Team competitions

Days out and social events

Pension scheme

Awesome merchandise

Qualifications

• Enthusiastic about delivering excellent customer service.
• Ability to work in a team and communicate effectively.

Responsibilities

• Delivering excellent customer service and serving food.
• Preparing the restaurant for success and maintaining cleanliness.

Skills

Customer Service

Teamwork

Communication

Job description

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Company Overview

These days, we’re still just as much a family as we always have been. We have tons of integrity, we’re enthusiastic, competitive, and we just get it done – whatever the challenge.

YOUR PAY

• Under 18 £10.70 - £11.70 per hour depending on where you are located
• 18 and over £11.65 - £12.80 per hour depending on where you are located

REWARDS

• Earn As You Learn – increase your hourly rate by up to 40p
• Secret Shopper – a bonus which can add up to £1 per hour
• Long service Love2Shop voucher reward - 5 years £, 10 years £1
• Paid breaks
• Free meal on shift
• 28 days paid holiday (pro-rata if you're part-time)

OTHER AWESOME PERKS

• Days out and social events
• Team competitions – “Fry Cup” and “Olympics”
• Crew member of the month and quarter
• Enhanced Maternity & Paternity Leave
• Five Guys Perks – employee discount program
• Awesome Five Guys Merch
• Pension scheme
• Development opportunities to grow a career with us!

YOU'LL BE ENTHUSIASTIC ABOUT

• People
• Quality Food
• Customer Service
• Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity

WHAT YOU'LL BE DOING

• Ensuring we are delivering excellent customer service and serving perfect burgers and fries – after all, it is what we're famous for!
• We encourage our crew to work on all stations from Till to the Grill, so be ready to work hard.
• You’ll need to communicate and work together as a team to get the job done.
• To get the restaurant set up for success, we prep first thing in the morning and by night we are cleaning the restaurant back to new! Meaning we can offer contracted hours to suit you – No 0-hour contracts here!

INCREDIBLE CAREERS WITH FIVE GUYS

• If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
• Over 70% of our managers have been internally promoted with many joining as a Crew Member.
• Five Guys isn’t just a job – it can be a career!