Crested Goods Administrator

Acushnet Company- Titleist/Foot Joy; St. Ives; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Onsite gym

Subsidised restaurant

Pension scheme

Employee assistance program

Training & tuition support

Employee discounts

Job summary

Acushnet Europe is seeking a proactive Crested Goods Administrator based in St Ives to oversee inventory, manage the order journey from reports through processing, and ensure precise stock records. You will coordinate with suppliers for timely deliveries and handle customer enquiries with excellent service.

The role requires strong administrative and IT skills, a calm disposition, and the ability to work both independently and within a team, with experience in strict lead times.

Qualifications

• Strong administrative and organisational skills.
• Experience handling inventory and order workflows.
• Ability to analyse data to drive improvements.
• Excellent customer service and communications skills.
• Ability to work under tight lead times.

Responsibilities

• Oversee inventory and manage the order process from reports to processing.
• Ensure precise stock records and coordinate with suppliers for timely deliveries.
• Process orders with accuracy and handle customer enquiries with exceptional service.
• Collaborate across departments for operational optimisation.
• Conduct data analysis to identify improvements and drive efficiency.

Skills

Administration

Inventory management

Order processing

Data analysis

Customer service

IT skills

Team collaboration

Tools

Microsoft Excel

Job description

Where Performance Meets Purpose

Iconic golf brands. Commitment to excellence. Colleagues who care. Working at Acushnet Europe means you bring your background and experience to a company with a rich history of creating the best products for dedicated golfers around the world. Your performance has purpose at Acushnet Europe.

Based in St Ives, Cambridgeshire, our golf products are recognized globally for their unmatched quality, made possible by the dedication and pride we put into everything we do.

Our Cresting Department offers embroidery and heat print services on a range of FootJoy and Titleist products striving always for quality excellence. In fact, we abide by the credo "Autograph your work with excellence".

The team now have an opportunity for an enthusiastic and experienced administrator to join them on a full-time, fixed term contract for 18 months.

As Crested Goods Administrator, you'll oversee inventory and manage the order process through its journey from reports and processing, ensuring precise stock records, coordinate with suppliers for timely deliveries, process orders with precision, handle customer enquiries with exceptional service, collaborate across departments for operational optimization, and conduct data analysis to drive improvements.

What does it take for you to be successful in this role?

We are looking for someone who has a calm disposition and is comfortable working on their own initiative, but also within the team itself. With excellent organisational, customer, IT and administrative skills, you will also have experience of working within strict lead times. Some experience within the embroidery industry would be advantageous, although full training will be given to the successful candidate.

Our Commitment to You

• You’ll receive a competitive salary package that reflects your skills, experience, and the value you bring.
• Our annual leave increases with tenure, with the added flexibility to buy or sell holiday - because we believe in the importance of balance and time to recharge.
• We take your wellbeing seriously, with programmes and support for both physical and mental health.
• You’ll also have free access to our onsite gym and can enjoy fresh, affordable meals in our subsidised restaurant.
• Looking ahead, we offer a salary sacrifice pension scheme, employee assistance support, and financial guidance to help you plan for the future.
• We’re also big on development, with training, tuition support, and plenty of opportunities to keep learning and progressing.
• You’ll have access to an extensive benefits portal, giving you the flexibility to tailor your benefits to suit you and your lifestyle.
• On top of that, you’ll benefit from employee discounts, wellbeing incentives, and recognition for the work you do.
• Like any good partnership, we start with a short “getting to know each other” phase - our probationary period.
• Some benefits will be available after successful completion, as you establish yourself in the role.

Ready to Make an Impact?

Join us at Acushnet Europe and be part of a team that values excellence and innovation.

If you require any accommodations during the interview process, please let us know-we're here to support you every step of the way.

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