Human Resources Business Partner

Acosta, Inc.; Stoke-on-Trent; On-site; GBP 50,000 - 75,000; Full time

Benefits offered by this job

Comprehensive Healthcare - medical,牙?

Pension plan

Paid Time Off - 25 days

Paid Volunteering Day

Career Development - Acosta University

Company tools - Laptop and mobile

Inclusive culture

Employee engagement programs

Job summary

Acosta Group Europe is seeking a People Business Partner to act as a trusted advisor to leaders, balancing strategic HR input with hands-on delivery across the employee lifecycle. You will unite stakeholders to drive performance, engagement, and business outcomes while championing our values and employer brand.

You will lead strategic HR partnership, handle employee relations and TUPE, and support talent, development, and recruitment in a fast-paced environment, fostering an inclusive culture

Qualifications

• CIPD Level 5 qualification (or equivalent) and UK employment law knowledge.
• Strong ER and TUPE experience.
• Organised, multi-priority and deadline-driven.
• Excellent stakeholder management and communication skills.
• Experience working with Trade Unions is beneficial.
• Experience in a fast-paced industry or business environment.
• Ability to coach managers and develop teams.

Responsibilities

• Strategic HR partnership with leaders and stakeholders to develop and deliver people plans.
• Be the trusted advisor for employee relations, ensuring fair, compliant practices.
• Support performance, talent, and development initiatives with business impact.
• Lead change management and organisational effectiveness initiatives.
• Foster engagement, wellbeing, diversity and inclusive culture.
• Partner with hiring managers to support end-to-end recruitment and onboarding.
• Produce and analyse people metrics to inform decisions and drive improvement.
• Provide day-to-day HR guidance and maintain accurate HR records.

Skills

CIPD Level 5

CIPD Level 7 desirable

Employee Relations (ER)

TUPE processes

UK employment legislation

Organised & methodical

Stakeholder management

Communication & relationship-building

Team collaboration

Fast-paced environment experience

Education

CIPD Level 5 qualified (or equivalent)

CIPD Level 7 desirable

Job description

In this role, you'll work closely with managers and senior stakeholders to embed our people strategy, improve colleague experience, drive performance, and support the business in achieving its objectives.

About our People Business Partner As a People Business Partner, you'll act as a trusted advisor to leaders, balancing strategic HR input with hands-on operational delivery. You'll support designated business areas through all aspects of the employee lifecycle, using insight and data to influence decisions and drive positive outcomes.

Key Responsibilities Strategic HR Partnership As a trusted HR Business Partner, you will work closely with leaders and stakeholders across the business to develop and deliver people plans that support both client and organisational objectives. You'll take a proactive approach to identifying people‑related risks, implementing practical solutions that drive performance, engagement, and business success. Acting as a key advisor, you will build strong relationships across all levels of the organisation, championing our employer brand, values, and ways of working while delivering the people strategy within your designated business areas.

Employee Relations You will be the first point of contact for colleague and manager queries, providing expert advice and guidance on a wide range of people matters. Managing employee relations cases from start to resolution, you'll ensure policies are applied fairly, consistently, and in line with employment legislation. A key part of the role will involve coaching and developing managers, helping them build confidence and capability in managing their teams effectively.

Performance, Talent & Development Working in partnership with leaders and the wider People team, you will drive performance management activities and support the delivery of talent and succession planning initiatives. You'll identify development opportunities across the business and collaborate with Learning & Development teams to ensure colleagues have access to effective training and growth opportunities that support both individual and organisational success.

Change Management & Organisational Effectiveness You will play an active role in supporting organisational change programmes, including restructures, consultations, TUPE transfers, and wider transformation projects. Using your HR expertise and commercial mindset, you'll contribute to continuous improvement initiatives that enhance organisational effectiveness and support long-term business objectives.

Engagement & Culture Creating a positive and inclusive workplace culture will be central to your role. You'll support initiatives that promote colleague engagement, wellbeing, diversity and inclusion, and employee voice, helping to foster a culture where people can thrive and perform at their best.

Recruitment & Onboarding Partnering closely with hiring managers and our internal Talent Acquisition team, you will support the end‑to‑end recruitment and onboarding process. You'll help attract and retain top talent, ensuring a positive candidate and new starter experience while supporting managers to make informed hiring decisions.

People Data & Reporting You'll be responsible for producing and analysing people metrics, providing meaningful insight to support business decision‑making. Through the interpretation of data relating to turnover, absence, training, employee engagement, and exit feedback, you'll identify trends, make recommendations, and help drive continuous improvement across the business.

Operational HR Support Alongside strategic partnering activity, you'll provide day‑to‑day HR guidance and support to managers and colleagues, ensuring policies and procedures are applied consistently. You'll maintain accurate employee records, documentation, and HR systems, ensuring compliance and supporting the smooth running of HR operations.

• CIPD Level 5 qualified (or equivalent), with CIPD Level 7 desirable.
• Strong experience in Employee Relations (ER) and TUPE processes.
• Excellent working knowledge of UK employment legislation and HR best practice.
• Highly organised and methodical, with the ability to manage multiple priorities and projects simultaneously.
• Proven ability to work effectively in a fast-paced environment, meeting deadlines and delivering results.
• A collaborative team player with strong stakeholder management skills.
• Experience building and maintaining positive relationships with managers, employees, and Trade Unions.
• Previous experience within a similar dynamic, fast-moving industry or business environment.
• Strong communication, influencing, and relationship-building skills at all levels of the organisation.

At Acosta Group Europe, we believe diversity and inclusion are the foundation of innovation and success. We welcome people from all backgrounds and experiences, creating a culture where everyone feels valued and empowered to thrive.

Why join Acosta Group Europe?

• Comprehensive Healthcare - medical, dental, vision, plus Employee Assistance Programme.
• Generous Pension Plan - Growing contributions as your service increases helping you plan for the future.
• Paid Time Off - 25 days holiday, plus bank holidays to recharge,
• Paid Volunteering Day - Make a difference in your community.
• Career Development - access to Acosta University and internal promotion programs.
• Company Tools - Including state of the art technology to ensure you are set up for success, including Laptop and mobile phone.
• Inclusive Culture - supportive, diverse, and values-driven environment.
• Employee Engagement - social events, recognition programs, and wellness initiatives.