Credit Manager

Group 1 Automotive; Maidstone; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

33 days leave

Pension scheme

Discounts for car purchases

Cycle-to-work

Healthcare support

Volunteer day

Employee share plan

Life assurance

Training & development

Flexible working

Job summary

Group 1 Automotive is seeking a Credit Manager at its Maidstone Head Office to lead credit risk, collections, and data governance while ensuring strong cash flow and risk controls across the business.

You will drive Order-to-Cash improvements, manage customer data integrity, and collaborate with Finance, Operations, Shared Services, and external customers to deliver trusted experiences.

Qualifications

• Experience leading credit management or finance leadership roles.
• Strong understanding of Order-to-Cash processes and controls.
• Experience managing customer accounts, credit risk, and collections.

Responsibilities

• Manage credit risk across the business, approving customer credit limits and terms.
• Monitor customer accounts, identify risks and implement mitigations.
• Lead collections activities to support cash flow and reduce bad debt.
• Own and maintain customer master data across systems.
• Drive improvements across Order-to-Cash processes for efficiency and service.

Skills

Credit management

Collections

Data governance

Order-to-Cash

Analytical skills

Stakeholder management

Excel advanced

Job description

Credit Manager– Maidstone Head Office

Want to be the best you can be? It's what drives us too.

Driven by accuracy. Powered by teamwork. Join us for the journey.

As a Credit Manager at Group 1 Automotive, you'll play a vital role in protecting the financial health of our business while helping to deliver outstanding and trusted experiences across our organisation. You'll lead all aspects of credit management, collections, customer data governance, and Order-to-Cash (OTC) operations, ensuring effective risk management, strong cash flow performance, and continuous process improvement.

Working as part of a successful, global automotive group, you'll collaborate with colleagues across Finance, Operations, Shared Services, and the wider business to drive operational excellence, support informed decision-making, and minimise risk. With the right support from us, you'll have the opportunity to develop your expertise and grow your career within a business that's going places.

What we can offer you

• Enjoy 33 days of annual leave(including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for less with our cycle-to-work scheme
• Prioritise your wellbeing with dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn financial rewards when you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone.
• Life assurance with the option to increase cover
• We’re open to flexible working options – just ask

What you’ll do day to day

• Manage credit risk across the business, reviewing and approving customer credit limits and payment terms.
• Monitor customer accounts, identify potential risks, and implement appropriate mitigation strategies.
• Lead collections activities to support healthy cash flow and reduce bad debt exposure.
• Own and maintain customer master data, ensuring accuracy, integrity, and compliance across systems.
• Drive improvements across Order-to-Cash processes, enhancing efficiency and service levels.
• Build strong relationships with stakeholders across Finance, Operations, Shared Services, and external customers.
• Deliver meaningful reporting and insights on credit risk, collections performance, and key financial metrics.
• Support audits, compliance requirements, acquisitions, and other business projects as required

Helpful skills and qualifications

Don’t worry about ticking off every single skill here− if you care about delivering great experiences as much as we do, we want to hear from you.

• Previous experience in Credit Management or a similar finance leadership role.
• Strong understanding of Order-to-Cash (OTC) processes and controls.
• Experience managing customer accounts, credit risk, and collections activities.
• Excellent analytical and problem-solving skills with strong attention to detail.
• Advanced Excel and reporting capabilities.
• Strong communication and stakeholder management skills.
• Experience working across multiple departments to drive improvements and deliver results.
• Knowledge of customer data governance and financial systems would be advantageous.

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.