General Sales Manager

Group 1 Automotive; Sefton; On-site; GBP 65,000 - 85,000; Full time

Benefits offered by this job

33 days annual leave

Exclusive retail discounts

Pension scheme

Family-friendly policies

Cycle-to-work

Wellbeing support

Healthcare access

Volunteer day

Share purchase plan

Training & development

Life assurance

Flexible working

Job summary

Group 1 Automotive is seeking a General Sales Manager for LexusLiverpool to drive superb customer experiences and sales leadership across sites and brands. You will mentor Sales Executives, shape negotiable strategies, and partner with production and marketing to deliver outstanding results, benefiting customers and the business alike.

The role offers opportunities to progress within a global automotive group, with strong support and a path to higher responsibilities as targets are met.

Qualifications

• Proven leadership abilities with a track record of motivating teams.
• Strong negotiation skills at all levels and ability to close deals.
• Excellent focus on customer satisfaction and loyalty.
• Deep industry knowledge and market awareness.
• Capable of meeting tight deadlines and managing multiple tasks.
• Experience in developing and coaching sales staff.
• Understanding of financial metrics and profitability considerations.

Responsibilities

• Develop and coach Sales Executives to achieve and exceed targets.
• Act as main liaison between the company and existing/potential markets.
• Assist Sales Executives in negotiating terms and closing sales.
• Gather market and customer insights to inform strategy.
• Negotiate price, delivery, and specs with other managers.
• Advise on product developments and promotions.
• Monitor stock levels and advise on product presentation.
• Coordinate vehicle builds with production and act as contact point.
• Review personal sales performance to meet targets.
• Understand customers’ businesses and requirements.
• Train and develop Sales Executives within the team.
• Lead regular performance reviews with staff.

Skills

Leadership

Negotiation

Customer Service

Industry Knowledge

Time Management

People Management

Financial Awareness

Job description

General Sales Manager - LexusLiverpool

Fun, exciting, rewarding work. Join us for the ride.

Working with world-class brands as a General Sales Manager you'll have the drive to deliver outstanding and trusted experiences for our customers.

As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.

What we can offer you

• Enjoy 33 days of annual leave(including bank holidays) to rest and recharge
• Save money every day withour exclusive retail discounts
• Drive a great dealwith discounts on new and used cars, plus servicing offers
• Plan for the years aheadwith our company pension scheme
• Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for lesswith our cycle-to-work scheme
• Prioritise your wellbeingwith dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a differencewith a paid day to volunteer in your community
• Invest in your futurewith our company share purchase plan
• Earn financial rewardswhen you refer a friend to join the team
• Keep learning and growingwith our training and development opportunities for everyone.
• Life assurancewith the option to increase cover
• We're open to flexible working options - just ask

What you'll do day to day

• The development of the Sales Executives within the team to achieve and exceed targets.
• Acting as a contact between a company and its existing and potential markets.
• Support the sales executives in negotiating the terms of an agreement and support the closure of sales.
• Gathering market and customer information.
• Negotiating variations in price, delivery and specifications with other managers.
• Advising on forthcoming product developments and discussing special promotions.
• Checking quantities of goods on display and in stock and advising Sales Executives.
• Checking vehicles in build with production and being a key point of contact.
• Reviewing own sales performance, aiming to meet or exceed targets.
• Gaining a clear understanding of customers' businesses and requirements.
• The training and development of Sales Executives within the Team.
• Conducting regular performance reviews with employees.

Helpful skills and qualifications

Don't worry about ticking off every single skill here− if you care about delivering great experiences as much as we do, we want to hear from you.

• You will be able to demonstrate a strong understanding of the key success drivers essential to deliver consistently strong results in terms of business growth, net profit and cost control, together with high levels of employee and customer satisfaction.
• Whilst previous automotive experience will be a benefit, attitude and character are more important to us.
• We will want to see that you have strong leadership abilities and deeply care about customer satisfaction and customer loyalty.
• A hands on leader and financially aware
• Ability to negotiate at all levels with strong leadership skills
• Motor Industry experience is preferable
• Ability to work to timescales effectively
• Keen eye for detail, good communication and a passion for delivering great customer service
• Strong industry knowledge
• Ability to work under pressure

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don't need to love cars to work with us- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork - Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.