Credit Controller: Proactive Collections & Disputes

Nationwide Platforms Ltd.; United Kingdom; Remote; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Contributory pension

Healthcare scheme

25 days holiday

Life Assurance

Free onsite parking

Job summary

Nationwide Platforms Ltd. in Lutterworth is recruiting an experienced Credit Controller to join our busy Credit Control team at Head Office.

The role focuses on the collection of aged debt and requires proactive customer communication, accurate dispute handling, and effective risk assessment to protect company cash flow. The successful candidate will be a strong team player with excellent negotiation skills and the ability to prioritise workloads under pressure.

Qualifications

• Previous experience within a Credit Control or similar environment.
• Excellent communication and negotiation skills.
• Computer literate.
• Attention to detail.
• Ability to prioritise workload and meet deadlines.
• Thrives under pressure.

Responsibilities

• Cash collection via telephone, email and dunning letters (pro-active to litigation).
• Dispute management.
• Ensure compliance with risk insurance policy.
• Ongoing credit and risk assessment to reduce bad debt risk.
• Control customer balances against credit limits.
• Produce weekly, monthly and ad-hoc management reports.
• Implement action plans to recover overdue balances.
• Refer accounts to debt recovery if internal efforts fail.

Skills

Communication skills

Negotiation

Attention to detail

Prioritisation

Thrives under pressure

Job description

Nationwide Platforms Ltd. in Lutterworth is recruiting an experienced Credit Controller to join our busy Credit Control team at Head Office.

The role focuses on the collection of aged debt and requires proactive customer communication, accurate dispute handling, and effective risk assessment to protect company cash flow. The successful candidate will be a strong team player with excellent negotiation skills and the ability to prioritise workloads under pressure.