Credit Controller

Nationwide Platforms Ltd.; United Kingdom; Remote; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Contributory pension

Healthcare scheme

25 days holiday

Life Assurance

Free onsite parking

Job summary

Nationwide Platforms Ltd. in Lutterworth is recruiting an experienced Credit Controller to join our busy Credit Control team at Head Office.

The role focuses on the collection of aged debt and requires proactive customer communication, accurate dispute handling, and effective risk assessment to protect company cash flow. The successful candidate will be a strong team player with excellent negotiation skills and the ability to prioritise workloads under pressure.

Qualifications

• Previous experience within a Credit Control or similar environment.
• Excellent communication and negotiation skills.
• Computer literate.
• Attention to detail.
• Ability to prioritise workload and meet deadlines.
• Thrives under pressure.

Responsibilities

• Cash collection via telephone, email and dunning letters (pro-active to litigation).
• Dispute management.
• Ensure compliance with risk insurance policy.
• Ongoing credit and risk assessment to reduce bad debt risk.
• Control customer balances against credit limits.
• Produce weekly, monthly and ad-hoc management reports.
• Implement action plans to recover overdue balances.
• Refer accounts to debt recovery if internal efforts fail.

Skills

Communication skills

Negotiation

Attention to detail

Prioritisation

Thrives under pressure

Job description

We are currently recruiting for an experienced Credit Controller to work within a busy Credit Control department at our Head Office in Lutterworth. As a Credit Controller you will be responsible for the collection of an alphabetically split Aged Debt. We are looking for someone who works well as part of a team, is self-motivated with an outgoing positive attitude and committed to fulfilling our business objectives. In return you can expect a salary of up to £28,250 (depending on experience) plus benefits including Contributory pension, Healthcare scheme, 25 days holiday, Life Assurance and Free onsite parking.

• Cash Collection (Pro-active through to litigation) by telephone, email and dunning letters.
• Dispute Management
• Ensuring compliance with our risk insurance policy
• Ongoing credit and risk assessment to reduce probability of bad debt
• Controlling customer account balances against credit limits
• Weekly, monthly and ad-hoc management reporting
• Implementing action plans to facilitate collection of overdue and over exposed balances
• Referral of accounts to a debt recovery specialist should internal collection efforts fail

The successful candidate will have:

• Previous experience within a Credit Control or similar environment
• Excellent communication and negotiation skills
• Computer literate
• Attention to detail
• Ability to prioritise workload and meet given deadlines
• Thrives under pressure

Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON, a range of pioneering Material Handling Attachments (MHAs), and the SkySentry control and monitoring system.

At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment.