Credit Controller - German Speaking

Resideo; Oldham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading company seeks a German-speaking Credit Controller to oversee a portfolio of accounts in Oldham. The successful candidate will manage collections, resolve disputes, and maintain customer relationships, requiring strong analytical skills and proficiency in both German and English. This role offers a hybrid working model with opportunities for professional growth.

Qualifications

• Proven ability to work in German and English.
• Experience in a large multinational environment preferred.
• Results-oriented and strong analytical skills.

Responsibilities

• Oversee accounts receivables management and achieve collection targets.
• Communicate with customers regarding outstanding invoices.
• Resolve disputes and maintain relationships with stakeholders.

Skills

German language proficiency

Customer service

Problem-solving

Strong technical skills

Analytical skills

Tools

SAP

Excel

Job description

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Credit Controller - German Speaking, Oldham

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Client:

Resideo

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

27f10eceacdc

Job Views:

5

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

We are looking to hire a Geman speaking Credit Controller to be based in Chadderton (Oldham) and work full-time in a Hybrid model 3 days on-site. Successful candidates will be responsible for ensuring past due and collection metrics are achieved on a moderately complex portfolio of accounts. Activities include establishing and maintaining contact with customers concerning past due invoices, payment trends, resolution of disputed invoices, and other matters related to receivables. You would interact with a variety of functional areas at various business sites related to customer disputes, invoice copies, proof of delivery, contract/PO issues, etc. Provides monthly cash receipt forecasts and various analysis.

JOB DUTIES:

• Achieve monthly collection targets
• Managing and controlling the Accounts Receivables in line with the debt collection procedure
• Communicate with Customers via telephone and e-mail regarding outstanding debtors, credit limit & payment terms
• Identify high-risk accounts and take appropriate action
• Credit reviews/approvals of credit terms & limits per policy and in line with SEA (schedule of executive authority)
• Review all held orders promptly and release them when appropriate within a timely manner
• Timely escalate collection issues and find mitigation
• Assist with the timely resolution of unapplied cash receipts
• Customer Accounts maintained in cooperation with the Customer Master Team
• Provide the business with Accounts Receivables information and initiate meetings to determine a plan of approach
• Build and maintain good working relationships with both internal and external Customers
• Resolve disputes/delays / other issues by cross-functional coordination
• Build relationships with relevant business partners to ensure smooth cooperation between C2C and the business

YOU MUST HAVE:

• Ability to speak and work in the German language
• Basic knowledge of customer service
• Results-oriented
• Problem-solving skills
• Experience with analysis
• Experience working for a large multinational environment is preferable
• Strong technical and analytical skills

WE VALUE:

• Experience and knowledge of SAP & Excel
• Previous experience in a credit controller role is a great plus
• Fluency in English
• Excellent oral and written communication skills
• Ability to deal tactfully, professionally, and ethically with both internal & external customers
• Process-orientated with excellent problem-solving skills