Credit Controller

Michael Page; Wrexham; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Enhanced pension

Private healthcare

Free on-site parking

Job summary

Michael Page is seeking a Credit Controller in Wrexham to manage a portfolio of customer accounts in the Industrial/Manufacturing sector. The role supports the finance function by keeping records accurate and ensuring payments stay on track.

You will handle day-to-day credit control tasks, contact customers about overdue payments, and keep clear notes of all account activity. An enhanced pension and private healthcare accompany a full-time schedule with decent on-site parking.

Qualifications

• Experience managing customer accounts and following up overdue payments.
• Ability to review account balances, invoices and payment information.
• Clear written and verbal communication when dealing with customers.
• Good attention to detail when recording payment activity and account updates.
• Ability to organise workload and prioritise outstanding debt effectively.

Responsibilities

• Manage a portfolio of customer accounts and maintain accurate account records.
• Contact customers to follow up on outstanding payments and agree practical next steps.
• Review aged debt reports and prioritise accounts that need timely action.
• Investigate payment queries and work with relevant colleagues to resolve them.
• Keep clear notes of customer contact, payment promises and account updates.
• Issue customer statements and provide information on account balances when needed.
• Reconcile customer payments against invoices to keep records up to date.
• Share regular debt updates with the Accounting & Finance department to support informed decisions.

Skills

Customer account management

Debt collection

Payment reconciliation

Communication

Attention to detail

Workload prioritisation

Job description

As a Credit Controller in Wrexham, you will manage customer accounts within the Industrial / Manufacturing sector, helping the finance function keep records accurate and payments on track. You will handle day-to-day credit control work and provide clear account information that helps the business run smoothly.

Client Details

The organisation operates in the Industrial & Manufacturing sector in Wrexham. They are fairly well known in the area and have a strong reputation.

Description

• Manage a portfolio of customer accounts and maintain accurate account records.
• Contact customers to follow up on outstanding payments and agree practical next steps.
• Review aged debt reports and prioritise accounts that need timely action.
• Investigate payment queries and work with relevant colleagues to resolve them.
• Keep clear notes of customer contact, payment promises and account updates.
• Issue customer statements and provide information on account balances when needed.
• Reconcile customer payments against invoices to keep records up to date.
• Share regular debt updates with the Accounting & Finance department to support informed decisions.

Profile

A successful Credit Controller should have:

• Experience managing customer accounts and following up overdue payments.
• Confidence reviewing account balances, invoices and payment information.
• Ability to investigate payment queries and keep account records accurate.
• Clear written and verbal communication when dealing with customers.
• Good attention to detail when recording payment activity and account updates.
• Ability to organise workload and prioritise outstanding debt effectively.

Job Offer

• Permanent Credit Controller position based in Wrexham.
• Salary of 27,000 to 33,000, dependent on the level of experience.
• Excellent benefits package including enhanced pension and private healthcare.
• Really accessible location with plenty of free parking on site and close to local public transport routes.
• Full time role - 37.5 hours per week.

We welcome applications from people of all backgrounds, identities and experiences.

If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.