Credit Controller

Allscreens Nationwide Ltd; Taunton; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Disability Confident employer

Job summary

Meridian Business Support in Taunton is seeking an experienced Credit Controller to own the debtor ledger and drive improvements in cash collection, credit risk and working capital. This visible, business-facing role provides senior management with clear insight into debtor performance and chairs monthly debt review meetings.

You will manage key and high-risk accounts, collect payments, prepare debtor reports, and collaborate with Sales, Supply Chain and Finance to recover deductions and prevent

Qualifications

• Extensive credit control experience managing a high-volume debtor ledger.
• Experience using Sage 200 Professional.
• Strong aged debtor reporting, reconciliation, dispute resolution, and Excel skills.
• Able to chair meetings and present risks to stakeholders.
• Commercially aware with ability to balance customer relationships and credit risk.
• Experience of Amazon Vendor Central or major retailer deduction environment would be advantageous.

Responsibilities

• Own end-to-end trade debtor ledger and drive risk-based cash collection.
• Manage key/high-risk customer accounts with a firm approach to overdue debt.
• Contact customers by phone/email and process debit/credit card payments.
• Prepare and present weekly/monthly debtor reports with movements, disputes and risks.
• Chair monthly debtor review meetings with Finance, Sales and senior stakeholders.
• Prepare short-term cash-collection forecasts and explain variances.
• Recommend holds, credit-limit changes, payment plans, or write-offs as appropriate.
• Own the Amazon Vendor reconciliation and investigate remittances, deductions and pricing claims.
• Raise and manage cases via Amazon Vendor Central with cross-functional teams to recover claims.
• Support month-end reporting and identify process improvements for invoicing/collection.

Skills

Credit control

Aged debtors reporting

Meeting chairing

Commercial awareness

Tools

Sage 200 Professional

Amazon Vendor Central

Excel

Job description

We are looking for an experienced and commercially minded Credit Controller to take ownership of the debtor ledger and help drive improvements in cash collection, credit risk and working capital. This is a visible, business-facing role that goes beyond traditional debt chasing. You will provide senior management and commercial teams with clear insight into debtor performance, chair monthly debt review meetings and take ownership of the Amazon Vendor account.

Role

• Take end-to-end ownership of the trade debtor ledger and deliver effective, risk-based cash collection.
• Manage key and high-risk customer accounts, building strong relationships while maintaining a firm and professional approach to overdue debt.
• Contact customers by telephone and email and securely take debit and credit card payments over the telephone.
• Prepare and present weekly and monthly debtor reports, highlighting overdue balances, movements, disputes, payment promises and emerging risks.
• Chair monthly debtor review meetings with Finance, Sales, account managers and senior stakeholders, ensuring actions have clear owners and deadlines.
• Prepare short-term cash-collection forecasts, explain material variances and elevate risks affecting cash flow.
• Recommend account holds, credit-limit changes, payment plans, legal recovery, bad-debt provisions or write-offs where appropriate.
• Own the Amazon Vendor reconciliation, investigating remittances, shortages, chargebacks, deductions, pricing claims and payment differences.
• Raise and manage cases through Amazon Vendor Central and work across Sales, Supply Chain, Customer Service and Finance to recover valid claims and prevent recurring deductions.
• Support month-end reporting and identify process improvements that remove barriers to invoicing and collection.

About You

• Experience of Sage 200 Professional is critical.
• Substantial credit control experience involving a complex or high-volume customer ledger.
• Strong aged debtor reporting, account reconciliation, dispute resolution and Excel skills.
• Confident chairing meetings, presenting risks and holding stakeholders accountable for agreed actions.
• Commercially aware, organised and persistent, with the judgement to balance customer relationships and credit risk.
• Experience of Amazon Vendor Central or a major retailer deduction environment would be highly advantageous.

Proud member of the Disability Confident employer scheme

Credit Controller

Company: Meridian Business Support Salary: £28,000 - £32,000 Hours: Full-time Location: Taunton, TA2 6BX Job type: Permanent Posting date: 20 Aug 2026 Closing date: 18 Sept 2026

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.