Credit Controller

R3vamp; Swindon; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Credit Controller to manage customer communications and conduct compliance calls. This role requires a strong analytical mindset and excellent interpersonal skills to engage with complex stakeholders effectively. You will be part of a prestigious organization offering a competitive day rate and hybrid working arrangements. If you have experience in financial services and a knack for negotiation, this is an exciting opportunity to make a significant impact in a dynamic environment.

Qualifications

• Previous collections experience is essential.
• Strong analytical mindset and decisiveness are required.

Responsibilities

• Conduct risk-based compliance calls and assess customer impacts.
• Collaborate with teams to meet standards and document cases.

Skills

Analytical Skills

Interpersonal Skills

Negotiation

Influencing Skills

Risk Assessment

Education

Experience in Financial Services

FCA-Regulated Environment Experience

Job description

Join to apply for the Credit Controller role at R3vamp.

Our client is a national financial services organisation seeking collection agents to manage customer communications, assess actions, and evaluate their impacts on customers. Responsibilities include conducting risk-based compliance calls, delivering key insights to business areas, reporting findings with data-backed recommendations, collaborating with various teams to meet standards, and documenting cases accurately for tracking and improvements.

Ensuring Your Success

Ideally, you will have previous collections experience and the ability to start effectively. A strong analytical mindset and decisiveness are essential. Excellent interpersonal skills, including engaging with complex stakeholders, presenting, negotiating, and influencing, are key. Financial Services experience, good knowledge of consumer duty, and prior work in an FCA-regulated environment are required.

In Return

You will receive a competitive day rate and work within one of the UK’s most prestigious organisations. Hybrid working arrangements are available.

Additional Details

• Seniority level: Associate
• Employment type: Contract
• Job function: Accounting/Auditing and Finance